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+--- Thread: T0mmy hilfiger (/Thread-T0mmy-hilfiger)
T0mmy hilfiger - stevenadams2323 - 09-07-2023
Ordered a bunch of items
Got delivered today, proof of delivery is a pic of my porch down with no face but door is identifiable
In the image there’s no parcel shown
Courier is parcelforce
Is dna a viable option? Or should I do PEB and just firm or return the items that I’m gonna claim came
RE: T0mmy hilfiger - InternetRockStar - 09-07-2023
(09-07-2023, 12:36 AM)stevenadams2323 Wrote: Ordered a bunch of items
Got delivered today, proof of delivery is a pic of my porch down with no face but door is identifiable
In the image there’s no parcel shown
Courier is parcelforce
Is dna a viable option? Or should I do PEB and just firm or return the items that I’m gonna claim came
Go for the DNA imo
RE: T0mmy hilfiger - fj2k - 09-07-2023
Keep us informed on how you get on
RE: T0mmy hilfiger - stevenadams2323 - 09-10-2023
They’re being very annoying rn. Saying the photo is conclusive evidence. Just going to continue emailing them pissing themmoff when it’s not even conclusive evidence
RE: T0mmy hilfiger - Applq - 09-11-2023
(09-10-2023, 07:40 PM)stevenadams2323 Wrote: They’re being very annoying rn. Saying the photo is conclusive evidence. Just going to continue emailing them pissing themmoff when it’s not even conclusive evidenceOn the US website:
"Tommy Hilfiger is not responsible for lost or stolen packages that are addressed to a freight forwarding service. Should you wish to use this type of service, you are taking responsibility for any damage or loss that occurs to your shipment. We will not offer replacements or refunds for orders that are reported missing or damaged, that we reasonably believe to have been delivered to the facility. Any order addressed to a freight forwarding service is placed at your own risk."
And thats the only mention of them not being responsible for lost packages, and this references freight forwarding services, not residential deliveries. Full stop. Nuff said. Send them/link them that EXACTLY until you get your refund. Also just keep calling and asking to escalate...but I've seen you around before, you're no newcomer to this lol