(06-27-2023, 02:51 AM)anklebreakerr Wrote: First time Amazon is asking me to do a PR, when they were asking questions they said there was a picture of the delivery and asked what colour my door was I said orange when it’s not. So they said “oh looks we delivered it to the wrong house”.

And later they said they couldn’t refund it since it was delivered already, so they said I need to do PR. Will this colour of the door thing bite me in the ass and screw me over?

Note: I had multiple orders come the same day and I had one of the items ($200) refunded. Total of entire order was $660.

Any help is appreciated. Thanks in advance.

(06-27-2023, 09:10 AM)NaderTheWanderer Wrote: file the police report to proceed further into the claim , once a request asked you must comply as there is no way around it .

(06-27-2023, 09:55 AM)mothered Wrote:

(06-27-2023, 09:10 AM)NaderTheWanderer Wrote: file the police report to proceed further into the claim , once a request asked you must comply as there is no way around it .

^ Spot on.

Amazon will remain adamant with their request, and the claim will not move forward until the PR Is filed and submitted.

(06-27-2023, 09:10 AM)NaderTheWanderer Wrote:

(06-27-2023, 02:51 AM)anklebreakerr Wrote: First time Amazon is asking me to do a PR, when they were asking questions they said there was a picture of the delivery and asked what colour my door was I said orange when it’s not. So they said “oh looks we delivered it to the wrong house”.

And later they said they couldn’t refund it since it was delivered already, so they said I need to do PR. Will this colour of the door thing bite me in the ass and screw me over?

Note: I had multiple orders come the same day and I had one of the items ($200) refunded. Total of entire order was $660.

Any help is appreciated. Thanks in advance.

file the police report to proceed further into the claim , once a request asked you must comply as there is no way around it .

(06-27-2023, 04:05 PM)db8803 Wrote: Not completely true. It happened on several occasions that after requesting a PR, refund was issued without filing one. You just have to be adamant

(06-28-2023, 09:51 AM)mothered Wrote:

(06-27-2023, 04:05 PM)db8803 Wrote: Not completely true. It happened on several occasions that after requesting a PR, refund was issued without filing one. You just have to be adamant

It's evident that careless reps who neglect to follow protocol, are likely to turn a blind eye - It's simply common sense.

My comment Is based on those who assess claims strictly by the book. The majority of representatives operate In that fashion.

(06-28-2023, 10:05 AM)anklebreakerr Wrote:

(06-28-2023, 09:51 AM)mothered Wrote:

(06-27-2023, 04:05 PM)db8803 Wrote: Not completely true. It happened on several occasions that after requesting a PR, refund was issued without filing one. You just have to be adamant

It's evident that careless reps who neglect to follow protocol, are likely to turn a blind eye - It's simply common sense.

My comment Is based on those who assess claims strictly by the book. The majority of representatives operate In that fashion.

I’ll try to give it a few more tries on the phone

(06-28-2023, 10:09 AM)mothered Wrote:

(06-28-2023, 10:05 AM)anklebreakerr Wrote:

(06-28-2023, 09:51 AM)mothered Wrote: It's evident that careless reps who neglect to follow protocol, are likely to turn a blind eye - It's simply common sense.

My comment Is based on those who assess claims strictly by the book. The majority of representatives operate In that fashion.

I’ll try to give it a few more tries on the phone

Be sure to keep us updated.

(06-29-2023, 12:13 PM)anklebreakerr Wrote:

(06-28-2023, 10:09 AM)mothered Wrote:

(06-28-2023, 10:05 AM)anklebreakerr Wrote: I’ll try to give it a few more tries on the phone

Be sure to keep us updated.

Yea looks like they’re onto it and they immediately asked if I did the PR already when they transferred me smh. So I’m just gonna do a PR