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+--- Thread: Steam Deck SE Sucess?! (/Thread-Steam-Deck-SE-Sucess)
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Steam Deck SE Sucess?! - fyreEU - 05-18-2023
After 2 months of back and forth with steam I have finally been issued a replacement, however the rep still wants me to send back the original. I told him that the UPS centre wont accept my package as it has a swollen battery, but now he has sent a courier to my house to collect it (I told the courier that I didn't have anything to send him and it must be a mistake).
I'm at a loss of what to do now. I want to end the SE on good terms because the only reason I went for the replacement method is so that I could use my main steam account on the replacement deck without it being potentially flagged etc. and I was gonna sell the original one to recoup the costs.
Any ideas ?
RE: Steam Deck SE Sucess?! - shinee - 05-18-2023
(05-18-2023, 05:31 PM)fyreEU Wrote: After 2 months of back and forth with steam I have finally been issued a replacement, however the rep still wants me to send back the original. I told him that the UPS centre wont accept my package as it has a swollen battery, but now he has sent a courier to my house to collect it (I told the courier that I didn't have anything to send him and it must be a mistake).
I'm at a loss of what to do now. I want to end the SE on good terms because the only reason I went for the replacement method is so that I could use my main steam account on the replacement deck without it being potentially flagged etc. and I was gonna sell the original one to recoup the costs.
Any ideas ?
say it exploded and you disposed of it. pay someone to edit a picture/video for you. lots of options still
RE: Steam Deck SE Sucess?! - fyreEU - 05-19-2023
(05-18-2023, 10:06 PM)shinee Wrote:I could certainly try that however, its been 2+ months and I don't know how believable it is, that it suddenly combusted as soon as he sent the replacement.(05-18-2023, 05:31 PM)fyreEU Wrote: After 2 months of back and forth with steam I have finally been issued a replacement, however the rep still wants me to send back the original. I told him that the UPS centre wont accept my package as it has a swollen battery, but now he has sent a courier to my house to collect it (I told the courier that I didn't have anything to send him and it must be a mistake).
I'm at a loss of what to do now. I want to end the SE on good terms because the only reason I went for the replacement method is so that I could use my main steam account on the replacement deck without it being potentially flagged etc. and I was gonna sell the original one to recoup the costs.
Any ideas ?
say it exploded and you disposed of it. pay someone to edit a picture/video for you. lots of options still
RE: Steam Deck SE Sucess?! - AlreadyRRich - 05-19-2023
(05-19-2023, 01:30 PM)fyreEU Wrote:(05-18-2023, 10:06 PM)shinee Wrote:I could certainly try that however, its been 2+ months and I don't know how believable it is, that it suddenly combusted as soon as he sent the replacement.(05-18-2023, 05:31 PM)fyreEU Wrote: After 2 months of back and forth with steam I have finally been issued a replacement, however the rep still wants me to send back the original. I told him that the UPS centre wont accept my package as it has a swollen battery, but now he has sent a courier to my house to collect it (I told the courier that I didn't have anything to send him and it must be a mistake).
I'm at a loss of what to do now. I want to end the SE on good terms because the only reason I went for the replacement method is so that I could use my main steam account on the replacement deck without it being potentially flagged etc. and I was gonna sell the original one to recoup the costs.
Any ideas ?
say it exploded and you disposed of it. pay someone to edit a picture/video for you. lots of options still
Originally you said the battery was swollen or did you tell them other stuff too?
RE: Steam Deck SE Sucess?! - fyreEU - 05-19-2023
(05-19-2023, 05:02 PM)AlreadyRRich Wrote:No thats all i said to them. The timing just seems to perfect to be plausible.(05-19-2023, 01:30 PM)fyreEU Wrote:(05-18-2023, 10:06 PM)shinee Wrote: say it exploded and you disposed of it. pay someone to edit a picture/video for you. lots of options stillI could certainly try that however, its been 2+ months and I don't know how believable it is, that it suddenly combusted as soon as he sent the replacement.
Originally you said the battery was swollen or did you tell them other stuff too?
RE: Steam Deck SE Sucess?! - fyreEU - 05-22-2023
Any ideas on how to proceed ?
RE: Steam Deck SE Sucess?! - fyreEU - 05-22-2023
When he sent the email informing me that he will issue a replacement and was sending someone over to collect the old one back, I replied with "I'm on holiday at the moment but will let you know when I'm home"
So I'm thinking of 3 somewhat plausible excuses,
1. My wife threw it away because I told her I was being issued a replacement and she knew the old one was broken.
2. I took it the the post office one more time in a different city and they finally accepted it (Ofc I won't actually send anything, but I've already been issued the replacement so I guess he will just have to take my word for it?.
3. It set alight and had to be thrown out whilst I was away so I didn't catch any photos.
Opinions?
RE: Steam Deck SE Sucess?! - AlreadyRRich - 05-22-2023
Yeah I'm guessing FTID is your best bet here.
RE: Steam Deck SE Sucess?! - fyreEU - 05-23-2023
It's UPS, I think they relabel plus @mothered would probably advise against it
RE: Steam Deck SE Sucess?! - SpectreRFD - 05-23-2023
(05-23-2023, 02:16 PM)fyreEU Wrote: It's UPS, I think they relabel plus @mothered would probably advise against it
Relabel happened with every carrier if your label is poorly edited & it's known that Mothered is against it, does not mean the method isn't working.
The law is against crimes, yet, we commit them everyday.