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Temu DNA, WIR, PEB? - Printable Version

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+--- Thread: Temu DNA, WIR, PEB? (/Thread-Temu-DNA-WIR-PEB)



Temu DNA, WIR, PEB? - dohali8720 - 05-08-2023

anyone used this method on Temu before? I want to use it for a nintendo switch.
I'm currently in process of a missing item claim of $90 with them, I'll update how it goes


RE: Temu DNA, WIR, PEB? - dohali8720 - 05-09-2023

update: PEB (claimed one of the boxes was empty) was denied. item weight was 3oz/85g.
gonna try missing item next


RE: Temu DNA, WIR, PEB? - mothered - 05-09-2023

(05-09-2023, 06:29 AM)dohali8720 Wrote: update: PEB (claimed one of the boxes was empty) was denied.
Why?

What evidence did they provide In support of their decision?


RE: Temu DNA, WIR, PEB? - Robbinhoodd - 05-09-2023

(05-09-2023, 06:29 AM)dohali8720 Wrote: update: PEB (claimed one of the boxes was empty) was denied. item weight was 3oz/85g.
gonna try missing item next

I've DNA'D Temu for over $300. Order came in 3 packages, so I just tried to DNA one but they refunded me the whole order lmfao.


RE: Temu DNA, WIR, PEB? - dohali8720 - 05-09-2023

(05-09-2023, 10:59 AM)mothered Wrote:
(05-09-2023, 06:29 AM)dohali8720 Wrote: update: PEB (claimed one of the boxes was empty) was denied.
Why?

What evidence did they provide In support of their decision?

"After verifying with our warehouse, we've confirmed that your items were indeed packaged and shipped to you. Your package was also shipped in good condition. Please reconfirm your package." they seem to always deny EB/PEBs even though they have no proof that my item was inside the package. I escalated it again

(05-09-2023, 02:22 PM)Robbinhoodd Wrote:
(05-09-2023, 06:29 AM)dohali8720 Wrote: update: PEB (claimed one of the boxes was empty) was denied. item weight was 3oz/85g.
gonna try missing item next

I've DNA'D Temu for over $300. Order came in 3 packages, so I just tried to DNA one but they refunded me the whole order lmfao.
that's good to know thanks, I'm going to try DNA switch now


RE: Temu DNA, WIR, PEB? - raqula - 05-10-2023

+1 for DNA. I did it with a package filled with stuffed Pokémon. The chat associate initially said I needed to take it up with ups, and I asked how they would be able to refund me, then she immediately refunded me.

Wouldn't be surprised if they are hesitant/more resistive to DNA's on a switch.


RE: Temu DNA, WIR, PEB? - mothered - 05-10-2023

(05-09-2023, 07:35 PM)dohali8720 Wrote: "After verifying with our warehouse, we've confirmed that your items were indeed packaged and shipped to you. Your package was also shipped in good condition.
I asked for "evidence", but clearly It's not.

Raw comments hold no ground. For all you know, they could've made the whole thing up.