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broken glass method help - Printable Version

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broken glass method help - Bossmanxm - 04-19-2023

So I was able to acquire a creed empty bottle for very cheap and wanted to buy the real thing to claim broken glass method. So my questions are

1. How should I break the bottle (smash it completely or try to chip a piece of the corner)
2. what is an easier store I'm seeing mixed reviews for House of Fraser and Selfridges or John Lewis. I don't know which is the easiest to hit
3. should I just claim the bottle is smashed or should I also add I cut my finger I'm distraught blah blah blah to make my SE more convincing

I've also got the packaging if needed
any advice is helpful


RE: broken glass help - Swoon - 04-19-2023

I would go with a crack bottle particularly, if u by accident ended up broking the empty bottle instead of cracking it, just say it was broken when u opened the package.
I can't provide the info where to buy it, since I don´t have experience with those websites, but check their policies before ordering, they should provide insurance for the shipping.
If u do this steps right they will ask for photos which u can take of your empty bottle/package, they might aswell ask for the bottle back, which is not a problem to you.


RE: broken glass help - Bossmanxm - 04-20-2023

do you think I should also say i cut my finger or no thats too far and just adds more problems.
Also does anyone else have an idea about what store


RE: broken glass method help - EquitableEngineer - 04-20-2023

(04-20-2023, 12:02 AM)Bossmanxm Wrote: do you think I should also say i cut my finger or no thats too far and just adds more problems.
Also does anyone else have an idea about what store
Where you based ?


RE: broken glass method help - Bossmanxm - 04-20-2023

[/quote]
Where you based ?
[/quote]

UK and i dont wanna use amazon sorry Sad


RE: broken glass help - Swoon - 04-22-2023

(04-20-2023, 12:02 AM)Bossmanxm Wrote: do you think I should also say i cut my finger or no thats too far and just adds more problems.
Also does anyone else have an idea about what store
No, don´t over complicate it. Keep it simple and straight to the point. U received a damaged product and u want ur money back.
Provide the company full proof and them won't deny it. Check their policies as I said before.
Keep us updated if u ended up persueing the SE.


RE: broken glass help - Bossmanxm - 04-22-2023

(04-22-2023, 12:21 AM)Swoon Wrote:
(04-20-2023, 12:02 AM)Bossmanxm Wrote: do you think I should also say i cut my finger or no thats too far and just adds more problems.
Also does anyone else have an idea about what store
No, don´t over complicate it. Keep it simple and straight to the point. U received a damaged product and u want ur money back.
Provide the company full proof and them won't deny it. Check their policies as I said before.
Keep us updated if u ended up persueing the SE.

I did pursue the SE, and the item will arrive at lunch today UK time. I will contact soon after receiving the item and will report back


RE: broken glass help - Bossmanxm - 04-22-2023

just wanted to reply with that ive successfully got a refund back and john lewis only required a photo and told me to dispose of the bottle tand thats it. took around 5 minutes in the online chat and was very very easy. Anyone need a broken creed bottle xD


RE: broken glass help - Jhxxhdudjshd - 04-22-2023

(04-22-2023, 04:49 PM)Bossmanxm Wrote: just wanted to reply with that ive successfully got a refund back and john lewis only required a photo and told me to dispose of the bottle tand thats it. took around 5 minutes in the online chat and was very very easy. Anyone need a broken creed bottle  xD

Nice going


RE: broken glass help - Bossmanxm - 04-23-2023

(04-22-2023, 12:21 AM)Swoon Wrote:
(04-20-2023, 12:02 AM)Bossmanxm Wrote: do you think I should also say i cut my finger or no thats too far and just adds more problems.
Also does anyone else have an idea about what store
No, don´t over complicate it. Keep it simple and straight to the point. U received a damaged product and u want ur money back.
Provide the company full proof and them won't deny it. Check their policies as I said before.
Keep us updated if u ended up persueing the SE.

just wanted to say that ive done 2 items and they have both successfuly been refunded. stores are john lewis and flannel and they are valued at £265