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Help with Razer SE - Printable Version

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Help with Razer SE - yeezuscash - 04-07-2023

Guys need ur help with Razer SE. At the moment I have SN and POD for Razer Nari Ultimate headphones I want to replace them. On the photo headphones r absolutely broken,one of the ear cups is broken,cable is torn on the 2 sides. What do I need to say to the agent ? I think they won’t replace item if I say I’ve broken them. Idk I need ur advices guys. If I say that my dog damaged the headphones do u think it’ll work ?


RE: Help with Razer SE - mothered - 04-08-2023

Quote:If I say that my dog damaged the headphones do u think it’ll work ?
No.

The damage must be consistent with their warranty replacement policy.