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+--- Thread: Amazon OFM account closure with shipped package (/Thread-Amazon-OFM-account-closure-with-shipped-package)
Amazon OFM account closure with shipped package - ruonis55 - 03-18-2023
Hey, so I recently had a little problem. I ordered an Apple Watch 8 series on a new Amazon.de account. Everything was well until it was shipped yesterday and today I got an OFM email saying that my account is getting closed. So first thing, the tracking of the package didn't get any update, but it should be delivered by next Tuesday, so it should update on Monday if everything is okay. The second thing, I'm thinking about doing FTID on it, after it will be delivered to me, I would write to them that they should open my account for 48 hours and I could sort out the return thing, get a label and etc. But the thing is bothering me, if I really get the package delivered to me or they will just issue a refund as they stated in the email, saying that all open orders will be cancelled and refund will be issued. The second, it would the first time for me doing FTID on an OFM account. So two things could happen
A: The package will be delivered and my account with my request will be opened for 48 hours, I will do FTID on it and after waiting like 30 days I will get a refund (or maybe not)
B: The package will not be delivered and I will get a refund issued by Amazon, but can't know for sure until Monday, that's the day that tracking would update.
So I need your opinion guys, especially those who had experience with returns after getting their accounts closed.
RE: Amazon OFM account closure with shipped package - jefff - 03-18-2023
FTID will not work on an account that has been taken over by OFM. Confirmed. I had the same case where after delivery of the item they closed my account and even though they didn't find an FTID envelope they still didn't grant a refund despite 2 months of trying. They kept saying they wouldn't give a refund until they received the item. Waste of time, if the item comes to you better ask for a new label and return it legally.
RE: Amazon OFM account closure with shipped package - ruonis55 - 03-18-2023
(03-18-2023, 02:15 PM)jefff Wrote: FTID will not work on an account that has been taken over by OFM. Confirmed. I had the same case where after delivery of the item they closed my account and even though they didn't find an FTID envelope they still didn't grant a refund despite 2 months of trying. They kept saying they wouldn't give a refund until they received the item. Waste of time, if the item comes to you better ask for a new label and return it legally.
Thanks for the information. I got an email from them stating that they already shipped my watch. So I have to refuse it, or send it back after I get it delivered to me.
RE: Amazon OFM account closure with shipped package - Rare Justice Emperor - 03-18-2023
(03-18-2023, 03:36 PM)ruonis55 Wrote:refuse to receive it , i saw a member once two years ago was literally desperate for his refund on a banned account as he at last decided the legit return , they kept refusing to refund him despite the fact he returned the original product at last after a painful lengthy process that took nearly 7 months he got refunded .(03-18-2023, 02:15 PM)jefff Wrote: FTID will not work on an account that has been taken over by OFM. Confirmed. I had the same case where after delivery of the item they closed my account and even though they didn't find an FTID envelope they still didn't grant a refund despite 2 months of trying. They kept saying they wouldn't give a refund until they received the item. Waste of time, if the item comes to you better ask for a new label and return it legally.
Thanks for the information. I got an email from them stating that they already shipped my watch. So I have to refuse it, or send it back after I get it delivered to me.
RE: Amazon OFM account closure with shipped package - jefff - 03-19-2023
(03-18-2023, 03:36 PM)ruonis55 Wrote:Yes, better refuse it because sometimes OFM doesn't want to refund even if you really returned the product, I've also heard of such situations. Even if you manage to get a refund, you have to ask for it sometimes even for few months.(03-18-2023, 02:15 PM)jefff Wrote: FTID will not work on an account that has been taken over by OFM. Confirmed. I had the same case where after delivery of the item they closed my account and even though they didn't find an FTID envelope they still didn't grant a refund despite 2 months of trying. They kept saying they wouldn't give a refund until they received the item. Waste of time, if the item comes to you better ask for a new label and return it legally.
Thanks for the information. I got an email from them stating that they already shipped my watch. So I have to refuse it, or send it back after I get it delivered to me.
RE: Amazon OFM account closure with shipped package - Jay875 - 03-21-2023
If it hasn't arrived I would try to tell them to cancel the order so it gets sent back to them.
RE: Amazon OFM account closure with shipped package - ruonis55 - 03-22-2023
(03-21-2023, 10:46 PM)Jay875 Wrote: If it hasn't arrived I would try to tell them to cancel the order so it gets sent back to them.
It already arrived to the packstation. I contacted the courier company and explained that I changed my mind and want the package to be returned to sender, they said that they will do that.