(02-21-2023, 10:13 PM)Vendel Wrote: Hello, I have an apple watch se at apple and I use the DNA method and they ask for ID... I keep sending the damaged files but they always come up with something, can anyone help me?
another one:
-Tips, what are the best apple methods now? does anyone know apple instant method? Thanks in advance for your help.

I live in central Europe

(02-21-2023, 10:17 PM)Jaccmcmcnn Wrote:

(02-21-2023, 10:13 PM)Vendel Wrote: Hello, I have an apple watch se at apple and I use the DNA method and they ask for ID... I keep sending the damaged files but they always come up with something, can anyone help me?
another one:
-Tips, what are the best apple methods now? does anyone know apple instant method? Thanks in advance for your help.

I live in central Europe

There is no apple instant method, might be a method, but it is likely private.

Also, are you not able to use your real id?

Quote:I keep sending the damaged files but they always come up with something

(02-22-2023, 02:34 AM)mothered Wrote:

Quote:I keep sending the damaged files but they always come up with something

How did they reply.

Be precise.

(02-22-2023, 12:36 PM)Vendel Wrote:

(02-22-2023, 02:34 AM)mothered Wrote:

Quote:I keep sending the damaged files but they always come up with something

How did they reply.

Be precise.

here we are... I always send the wounded picture in a different format

Dear ..... the Great!

We are truly sorry that this file attachment has caused such difficulties, but this document is necessary to continue the investigation.

Accordingly, we would like to ask for your kind help. If you previously attached this file from a computer, could you try asking it to be sent from the phone? Or vice versa.

Thank you for your patience and cooperation.

Best regards,

Apple order support

(02-22-2023, 03:19 PM)mothered Wrote:

(02-22-2023, 12:36 PM)Vendel Wrote:

(02-22-2023, 02:34 AM)mothered Wrote: How did they reply.

Be precise.

here we are... I always send the wounded picture in a different format

Dear ..... the Great!

We are truly sorry that this file attachment has caused such difficulties, but this document is necessary to continue the investigation.

Accordingly, we would like to ask for your kind help. If you previously attached this file from a computer, could you try asking it to be sent from the phone? Or vice versa.

Thank you for your patience and cooperation.

Best regards,

Apple order support

What was their reply when you complied with their request and sent It via your cell phone/PC?

(02-22-2023, 03:42 PM)Vendel Wrote:

(02-22-2023, 03:19 PM)mothered Wrote:

(02-22-2023, 12:36 PM)Vendel Wrote: here we are... I always send the wounded picture in a different format

Dear ..... the Great!

We are truly sorry that this file attachment has caused such difficulties, but this document is necessary to continue the investigation.

Accordingly, we would like to ask for your kind help. If you previously attached this file from a computer, could you try asking it to be sent from the phone? Or vice versa.

Thank you for your patience and cooperation.

Best regards,

Apple order support

What was their reply when you complied with their request and sent It via your cell phone/PC?

1st:
If you've already received your latest Apple order, we hope you enjoy using the product or products.

If you need more information about the delivery, please reply to this email and we will let you know the status of the delivery.

2st:
Delivery is under investigation
Order number: ........................

It is .................. The problems related to the delivery of your order no. Please send us a photo of your driver's license or passport. Your signature must be clearly visible on the picture. You can take a photo of any of the documents mentioned and send it as an attachment in reply to this email.

In all cases, data from customers is treated confidentially. Issue reference number: ................... Please include this number in your reply.

Quote:If you previously attached this file from a computer, could you try asking it to be sent from the phone? Or vice versa.

(02-23-2023, 12:55 AM)mothered Wrote:

(02-22-2023, 03:42 PM)Vendel Wrote:

(02-22-2023, 03:19 PM)mothered Wrote: What was their reply when you complied with their request and sent It via your cell phone/PC?

1st:
If you've already received your latest Apple order, we hope you enjoy using the product or products.

If you need more information about the delivery, please reply to this email and we will let you know the status of the delivery.

2st:
Delivery is under investigation
Order number: ........................

It is .................. The problems related to the delivery of your order no. Please send us a photo of your driver's license or passport. Your signature must be clearly visible on the picture. You can take a photo of any of the documents mentioned and send it as an attachment in reply to this email.

In all cases, data from customers is treated confidentially. Issue reference number: ................... Please include this number in your reply.

I'm referring to their response to the corrupted file you sent via your cell phone/PC as requested:

Quote:If you previously attached this file from a computer, could you try asking it to be sent from the phone? Or vice versa.

(02-23-2023, 08:52 PM)Vendel Wrote: update: I received an email from UPS to confirm that it did not arrive, I said that it did not arrive. then the courier called me to say that he had delivered it, they are not lying . can I get in trouble if I keep lying? this has never happened to me