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Zalando PEB still possible? - Printable Version

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Zalando PEB still possible? - Dax228 - 02-15-2023

Airpods + Cap, later write that airpods empty box.


RE: Zalando PEB still possible? - mothered - 02-15-2023

Quote:Zalando PEB still possible?
later write that airpods empty box.
EB It, not PEB.

Zalando has CCTV cameras In place, but the footage Is rendered Inconclusive when EB'ing AirPods.


RE: Zalando PEB still possible? - Dax228 - 02-15-2023

(02-15-2023, 03:15 PM)mothered Wrote:
Quote:Zalando PEB still possible?
later write that airpods empty box.
EB It, not PEB.

Zalando has CCTV cameras In place, but the footage Is rendered Inconclusive when EB'ing AirPods.
Ah ok thanks, so better order ONLY airpods and EB it?

Also is airpods pro weight good for EB?


RE: Zalando PEB still possible? - mothered - 02-16-2023

(02-15-2023, 03:17 PM)Dax228 Wrote: so better order ONLY airpods and EB it?
Correct.

(02-15-2023, 03:17 PM)Dax228 Wrote: Also is airpods pro weight good for EB?
I wouldn't suggest It If It wasn't.


RE: Zalando PEB still possible? - Dax228 - 02-17-2023

(02-16-2023, 01:24 AM)mothered Wrote:
(02-15-2023, 03:17 PM)Dax228 Wrote: so better order ONLY airpods and EB it?
Correct.

(02-15-2023, 03:17 PM)Dax228 Wrote: Also is airpods pro weight good for EB?
I wouldn't suggest It If It wasn't.

So i did it and now i have to fill a legally binding declaration, should i do it?


RE: Zalando PEB still possible? - mothered - 02-17-2023

(02-17-2023, 06:38 PM)Dax228 Wrote: So i did it and now i have to fill a legally binding declaration, should i do it?
Exactly what type of document Is It?


RE: Zalando PEB still possible? - Dax228 - 02-22-2023

(02-17-2023, 11:51 PM)mothered Wrote:
(02-17-2023, 06:38 PM)Dax228 Wrote: So i did it and now i have to fill a legally binding declaration, should i do it?
Exactly what type of document Is It?
Its not actually legally binding, i saw the same document in other thread and you said itss ok to sign it.


So today they asked me for a ID picture and later told me my refund is denied -

"Our fulfillment center has confirmed that the item you ordered has been scanned and placed in your package.

This is an unusual situation and if it happens occasionally, our specialized team treats each order individually.

After a detailed examination of the case, we unfortunately have to inform you that we cannot offer you a refund."


what do i next


RE: Zalando PEB still possible? - mothered - 02-23-2023

(02-22-2023, 08:13 PM)Dax228 Wrote:
(02-17-2023, 11:51 PM)mothered Wrote:
(02-17-2023, 06:38 PM)Dax228 Wrote: So i did it and now i have to fill a legally binding declaration, should i do it?
Exactly what type of document Is It?
Its not actually legally binding, i saw the same document in other thread and you said itss ok to sign it.


So today they asked me for a ID picture and later told me my refund is denied -

"Our fulfillment center has confirmed that the item you ordered has been scanned and placed in your package.

This is an unusual situation and if it happens occasionally, our specialized team treats each order individually.

After a detailed examination of the case, we unfortunately have to inform you that we cannot offer you a refund."


what do i next
Just to confirm your approach, did you tell them that upon opening the box the AirPods were missing?


RE: Zalando PEB still possible? - Dax228 - 02-23-2023

(02-23-2023, 01:26 AM)mothered Wrote:
(02-22-2023, 08:13 PM)Dax228 Wrote:
(02-17-2023, 11:51 PM)mothered Wrote: Exactly what type of document Is It?
Its not actually legally binding, i saw the same document in other thread and you said itss ok to sign it.


So today they asked me for a ID picture and later told me my refund is denied -

"Our fulfillment center has confirmed that the item you ordered has been scanned and placed in your package.

This is an unusual situation and if it happens occasionally, our specialized team treats each order individually.

After a detailed examination of the case, we unfortunately have to inform you that we cannot offer you a refund."


what do i next
Just to confirm your approach, did you tell them that upon opening the box the AirPods were missing?
Yes


RE: Zalando PEB still possible? - mothered - 02-23-2023

(02-23-2023, 01:27 PM)Dax228 Wrote:
(02-23-2023, 01:26 AM)mothered Wrote:
(02-22-2023, 08:13 PM)Dax228 Wrote: Its not actually legally binding, i saw the same document in other thread and you said itss ok to sign it.


So today they asked me for a ID picture and later told me my refund is denied -

"Our fulfillment center has confirmed that the item you ordered has been scanned and placed in your package.

This is an unusual situation and if it happens occasionally, our specialized team treats each order individually.

After a detailed examination of the case, we unfortunately have to inform you that we cannot offer you a refund."


what do i next
Just to confirm your approach, did you tell them that upon opening the box the AirPods were missing?
Yes
Good.

Further to their reply below, tell them to provide photographic evidence of the Item enclosed In the box at the time It was placed In the package.
Quote:Our fulfillment center has confirmed that the item you ordered has been scanned and placed in your package.

I can assure you they cannot fulfil such a request.