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+--- Thread: Samsung (/Thread-Samsung--178572)
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Samsung - privatejohn__ - 01-13-2023
Thinking about SE'ing the new Samsung S23 when it comes out (Feb 1) directly from Samsung. Does anyone know if they block IMEI's? And what methods are suitable? Please no DNA!
RE: Samsung - mothered - 01-14-2023
Quote: what methods are suitable?Wrong Item received or boxing.
RE: Samsung - EquitableEngineer - 01-14-2023
(01-14-2023, 03:24 AM)mothered Wrote:Quote: what methods are suitable?Wrong Item received or boxing.
So Samsung are confirmed to be susceptible to boxing ?
RE: Samsung - Paid2330 - 01-14-2023
(01-14-2023, 04:00 AM)EquitableEngineer Wrote:(01-14-2023, 03:24 AM)mothered Wrote:Quote: what methods are suitable?Wrong Item received or boxing.
So Samsung are confirmed to be susceptible to boxing ?
I believe Samsung is responsible for loss of goods during transit.
RE: Samsung - mothered - 01-14-2023
(01-14-2023, 04:00 AM)EquitableEngineer Wrote: So Samsung are confirmed to be susceptible to boxing ?I boxed them a while back so unless their policy/claims management has recently changed without my knowledge, they can be boxed.
RE: Samsung - privatejohn__ - 01-14-2023
(01-14-2023, 03:24 AM)mothered Wrote:Quote: what methods are suitable?Wrong Item received or boxing.
WIR is more suitable for me. Is there anything else you could tell me? Like how hard they investigate or if they block IMEI?
RE: Samsung - mothered - 01-14-2023
(01-14-2023, 10:53 AM)privatejohn__ Wrote: WIR is more suitable for me. Is there anything else you could tell me? Like how hard they investigate or if they block IMEI?I just remembered that (I'm pretty certain) Samsung has CCTV, which puts an end to the WIR.
In terms of Investigations, they've been hit hard over the last 6 months or so, thus they tend to be thorough with their assessments. As for the IMEI being blacklisted, I've yet to hear about It or experience It.
RE: Samsung - privatejohn__ - 01-14-2023
(01-14-2023, 11:30 AM)mothered Wrote:(01-14-2023, 10:53 AM)privatejohn__ Wrote: WIR is more suitable for me. Is there anything else you could tell me? Like how hard they investigate or if they block IMEI?I just remembered that (I'm pretty certain) Samsung has CCTV, which puts an end to the WIR.
In terms of Investigations, they've been hit hard over the last 6 months or so, thus they tend to be thorough with their assessments. As for the IMEI being blacklisted, I've yet to hear about It or experience It.
Fuck, thanks for telling me. I'm not sure about boxing - where I live, when returning an item I have to go to a "partner" shop nearby and scan my package and put it in a a special box which gets collected later (anywhere from 1 to 3 days). Meaning I have no idea when the weight will be taken, also the shipping times are quite quick here (last time I returned something with DHL it got delivered in 2 days to a different country). Not sure if boxing is possible, what do you think?
RE: Samsung - mothered - 01-14-2023
(01-14-2023, 12:45 PM)privatejohn__ Wrote: I'm not sure about boxing - where I live, when returning an item I have to go to a "partner" shop nearby and scan my package and put it in a a special box which gets collected later (anywhere from 1 to 3 days). Meaning I have no idea when the weight will be taken, also the shipping times are quite quick here (last time I returned something with DHL it got delivered in 2 days to a different country). Not sure if boxing is possible, what do you think?There are too many variables to box It.
The sealed box method Is worth considering.
RE: Samsung - privatejohn__ - 01-14-2023
(01-14-2023, 02:54 PM)mothered Wrote:(01-14-2023, 12:45 PM)privatejohn__ Wrote: I'm not sure about boxing - where I live, when returning an item I have to go to a "partner" shop nearby and scan my package and put it in a a special box which gets collected later (anywhere from 1 to 3 days). Meaning I have no idea when the weight will be taken, also the shipping times are quite quick here (last time I returned something with DHL it got delivered in 2 days to a different country). Not sure if boxing is possible, what do you think?There are too many variables to box It.
The sealed box method Is worth considering.
Does Samsung check sealed box returns?