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Moncler SE? - Printable Version

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Moncler SE? - d9bladee - 01-13-2023

Has anyone done Moncler successfully? I’d like to refund one of their jackets (they’re in excess of £1000).


RE: Moncler SE? - mothered - 01-13-2023

What type of verification (If any) will be required on delivery?


RE: Moncler SE? - 2sTxzG - 01-13-2023

quote from Moncler
For security reasons, all purchases made on Moncler.com require a signature upon delivery.

All orders are delivered by UPS. If no one is available to sign for the package, the courier will make a total of 3 delivery attempts, generally on 3 consecutive business days.

After 3 failed delivery attempts, your order will be automatically returned to Moncler.


RE: Moncler SE? - sinisterlee - 01-13-2023

There were posts here if I remember right, saying that LIT/FTID was possible but it was "patched".
In general their customer service is terrible according to accounts online, so expect a long investigation and time period to get something refunded.


RE: Moncler SE? - mothered - 01-13-2023

(01-13-2023, 08:49 AM)2sTxzG Wrote: quote from Moncler
For security reasons, all purchases made on Moncler.com require a signature upon delivery.

All orders are delivered by UPS. If no one is available to sign for the package, the courier will make a total of 3 delivery attempts, generally on 3 consecutive business days.

After 3 failed delivery attempts, your order will be automatically returned to Moncler.
Apart from the carrier, specifically UPS, there are a lot of companies that operate In the same fashion.


RE: Moncler SE? - d9bladee - 01-14-2023

(01-13-2023, 10:16 AM)sinisterlee Wrote: There were posts here if I remember right, saying that LIT/FTID was possible but it was "patched".
In general their customer service is terrible according to accounts online, so expect a long investigation and time period to get something refunded.

I’ve read reviews online and it definitely seems to be the case. Wondering if I could utilise their bad customer service in allowing PayPal to easily refund me. Does anyone know how they respond to PayPal claims? Reviews online say their internal investigation is so bad that they have to go PayPal but i’m not sure if they even reply there.


RE: Moncler SE? - jesse99 - 09-05-2023

I requested an exchange for one of their jackets, which exceeds £2000 in value, but unfortunately, they declined my request. wordle unlimited