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+--- Thread: Nike SE fail (/Thread-Nike-SE-fail)
Nike SE fail - Otf.Flaco - 11-21-2022
So i recently tried to hit on nike for 5 shoes totaling $660. Ive hit them before on different accounts with every identifiable detail changed (Name address phone payment method) and its worked multiple times before. This time Im not sure what i did wrong, I used an old account not related to my other ones at all thats atleast 8 years old with no previous SEs but when i claimed DNA for the package they right away sent it to the elite team for further review.
Today i received the email that said "Per our previous email to you on your alternate profiles, we are unable to provide any additional courtesy refunds for Nike.com orders on this account. We can no longer initiate any UPS/FedEx/LaserShip/USPS/OnTrac/CDL investigations or provide any further courtesies for packages sent to you. If you are still unable to locate your order please contact the carrier directly. If you believe your order may have been stolen, we recommend you consider reaching out to local law enforcement." Now i dont know where i messed up on this one but the fact that they identified more than 1 account surprises me. Now my question is does FTID work well with Nike or should i just chargeback with bank im not sure which one is more successful, i dont believe i can return as i have already sold some of the shoes thinking it would be a seamless process.
RE: Nike SE fail - plop442 - 11-21-2022
(11-21-2022, 04:37 AM)Otf.Flaco Wrote: So i recently tried to hit on nike for 5 shoes totaling $660. Ive hit them before on different accounts with every identifiable detail changed (Name address phone payment method) and its worked multiple times before. This time Im not sure what i did wrong, I used an old account not related to my other ones at all thats atleast 8 years old with no previous SEs but when i claimed DNA for the package they right away sent it to the elite team for further review.
Today i received the email that said "Per our previous email to you on your alternate profiles, we are unable to provide any additional courtesy refunds for Nike.com orders on this account. We can no longer initiate any UPS/FedEx/LaserShip/USPS/OnTrac/CDL investigations or provide any further courtesies for packages sent to you. If you are still unable to locate your order please contact the carrier directly. If you believe your order may have been stolen, we recommend you consider reaching out to local law enforcement." Now i dont know where i messed up on this one but the fact that they identified more than 1 account surprises me. Now my question is does FTID work well with Nike or should i just chargeback with bank im not sure which one is more successful, i dont believe i can return as i have already sold some of the shoes thinking it would be a seamless process.
Did you ever log in this account using the same IP address as your others? Billing address?
RE: Nike SE fail - mothered - 11-21-2022
Quote:my question is does FTID work well with Nike or should i just chargebackNeither.
The so-called FTID Is flawed, and you don't have evidence to support your claim with a chargeback.
RE: Nike SE fail - Otf.Flaco - 11-22-2022
(11-21-2022, 07:37 AM)plop442 Wrote:I used a new device to create said account but perhaps i might have used some small similar detail that led them to link the accounts together, Next time will create and contact support through a library computer.(11-21-2022, 04:37 AM)Otf.Flaco Wrote: So i recently tried to hit on nike for 5 shoes totaling $660. Ive hit them before on different accounts with every identifiable detail changed (Name address phone payment method) and its worked multiple times before. This time Im not sure what i did wrong, I used an old account not related to my other ones at all thats atleast 8 years old with no previous SEs but when i claimed DNA for the package they right away sent it to the elite team for further review.
Today i received the email that said "Per our previous email to you on your alternate profiles, we are unable to provide any additional courtesy refunds for Nike.com orders on this account. We can no longer initiate any UPS/FedEx/LaserShip/USPS/OnTrac/CDL investigations or provide any further courtesies for packages sent to you. If you are still unable to locate your order please contact the carrier directly. If you believe your order may have been stolen, we recommend you consider reaching out to local law enforcement." Now i dont know where i messed up on this one but the fact that they identified more than 1 account surprises me. Now my question is does FTID work well with Nike or should i just chargeback with bank im not sure which one is more successful, i dont believe i can return as i have already sold some of the shoes thinking it would be a seamless process.
Did you ever log in this account using the same IP address as your others? Billing address?
(11-21-2022, 11:36 AM)mothered Wrote:Is boxing out of the question as well due to nike no longer issuing refunds or investigations with courier?Quote:my question is does FTID work well with Nike or should i just chargebackNeither.
The so-called FTID Is flawed, and you don't have evidence to support your claim with a chargeback.
RE: Nike SE fail - mothered - 11-22-2022
(11-22-2022, 12:57 AM)Otf.Flaco Wrote: due to nike no longer issuing refunds or investigations with courier?Since when has Nike stop Issuing refunds, and not perform external Investigations?