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Received wrong item from Amazon – Advice. - Printable Version

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Received wrong item from Amazon – Advice. - Homura77 - 11-07-2022

Hello, I ordered a new GPU from amazon UK, sold and dispatched by amazon, an Asus Tuf 3080 TI (£1k), that I wanted to SE, but when I opened the box, it turns out the GPU was used.
The same brand and everything but filled with dust, scratches and a bent radiator. I guess I got scammed myself.

I’ll return it. But I wanted to ask if that will affect my account in any way? Would that be suspicious if I wanted to try again in a few days?
The account is 8 years old with regular orders.

Thank you.


RE: Received wrong item from Amazon – Advice. - mothered - 11-07-2022

Quote:when I opened the box, it turns out the GPU was used.
The same brand and everything but filled with dust, scratches and a bent radiator
It's nothing new from Amazon:

https://www.pocnetwork.net/internet-news/amazon-has-been-shipping-used-returned-items-to-customers/

Quote:I’ll return it. But I wanted to ask if that will affect my account in any way?
Not at all.

You'll be doing the right thing by Immediately bringing It to their attention as a legit claim. If need be, forward them the above link.


RE: Received wrong item from Amazon – Advice. - Homura77 - 11-07-2022

(11-07-2022, 01:16 AM)mothered Wrote:
Quote:I’ll return it. But I wanted to ask if that will affect my account in any way?
Not at all.

You'll be doing the right thing by Immediately bringing It to their attention as a legit claim. If need be, forward them the above link.

Thank you for the quick reply.
If you don’t mind, I would also want to order another GPU from amazon, hopefully I get a new one this time, and try to SE it. I was thinking of saying that I received the wrong item, and replace it with something of a similar weight that’s also sold on amazon.
Would you say this method works well enough or should I try something different?


RE: Received wrong item from Amazon – Advice. - mothered - 11-07-2022

(11-07-2022, 01:31 AM)Homura77 Wrote: Thank you for the quick reply.
You're welcome.

(11-07-2022, 01:31 AM)Homura77 Wrote: I would also want to order another GPU from amazon, hopefully I get a new one this time, and try to SE it. I was thinking of saying that I received the wrong item, and replace it with something of a similar weight that’s also sold on amazon.
Would you say this method works well enough or should I try something different?
If you order It on the same account as the one you've legitimately returned the used Item, It's very likely to raise suspicion.

Two discrepancies In such close timing will attract attention.


RE: Received wrong item from Amazon – Advice. - Homura77 - 11-07-2022

Got it, then I'll wait a few weeks and give it another go.
I appreciate your help.
@mothered


RE: Received wrong item from Amazon – Advice. - mothered - 11-07-2022

(11-07-2022, 03:34 AM)Homura77 Wrote: Got it, then I'll wait a few weeks and give it another go.
Under the circumstances, It's the best approach.

(11-07-2022, 03:34 AM)Homura77 Wrote: I appreciate your help.
@mothered
You're very welcome.

It's my pleasure to be of help.