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Interesting information about Steam - Printable Version

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Interesting information about Steam - SpainAmbassador - 11-01-2022

Hey everyone,

I recently succeeded in SEing a Steam Deck directly from the Steam Store.
In doing so I found some interesting information that I wanted to share with you, in case you wanna try SEing them.

1. They know the SN of the product they send you. Also warranty only applies to the original buyer, so the SN method will most likely fail.
2. When returning the product, they asked me to print two labels, one to put inside of the box, and another for outside.
  When I told them that I didn't even open the package, they said that it was okay for me to open it and place the label inside.
  What this means is that SB will fail, as they will check the box when it arrives.
3. In Europe, their warehouse is located in The Netherlands, and their repair center is in Germany.
4. Product was shipped with GLS the first time, and the return was picked up by UPS.

I hope this will be helpful in your attempts.
Good luck!


RE: Interesting information about Steam - AdolfH - 11-01-2022

Can I ask what method you used?

I'd assume the following will still work:
- DNA
- EB
- LIT

Apart from that if they know the S/N then they might still block the device when you return it.

I might give LIT a try but I'm unsure wether to do this since they might block the device...


RE: Interesting information about Steam - SpainAmbassador - 11-01-2022

(11-01-2022, 05:59 PM)AdolfH Wrote: Can I ask what method you used?

I'd assume the following will still work:
- DNA
- EB
- LIT

Apart from that if they know the S/N then they might still block the device when you return it.

I might give LIT a try but I'm unsure wether to do this since they might block the device...

I used DNA, got a replacement, and returned the replacement.

EB is very improbable as the package weighs around 2 kg.

Also I don't think they are able to block devices, but I'll update my post if anything happens.


RE: Interesting information about Steam - TorUser827PlsNoBan - 11-01-2022

(11-01-2022, 05:31 PM)SpainAmbassador Wrote: 1. They know the SN of the product they send you. Also warranty only applies to the original buyer, so the SN method will most likely fail.
2. When returning the product, they asked me to print two labels, one to put inside of the box, and another for outside.
     When I told them that I didn't even open the package, they said that it was okay for me to open it and place the label inside.
     What this means is that SB will fail, as they will check the box when it arrives.
That's genius. They countered everything besides DNA. Thanks for sharing and congratulations on your win.


RE: Interesting information about Steam - mothered - 11-02-2022

Thanks for sharing such valuable Information.

No doubt It will help those who're looking to SE Steam.