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FAILED Protein SE - Printable Version

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FAILED Protein SE - Vola - 10-13-2022

So recently tried to SE protein from a Swedish brand called Mmsport.

I got the package and told them that the protein was leaking and made me feel sick they told me to reship the protein back with at least 50% protein left to get a refund what do I do??

RE: FAILED Protein SE - kamikaze - 10-13-2022

say the bag was split that badly so you threw it away , meaning you are unable to send the remaining protein back

RE: FAILED Protein SE - Ordnael92 - 10-14-2022

Why "failed"? It's not failed yet.
You could well send 50% back and get a refund; there you go, free 50%.
Or you could try mixing a small part of protein with some similar powder and send that back

RE: FAILED Protein SE - mothered - 10-16-2022

@Vola, what action did you decide to pursue?

RE: FAILED Protein SE - Vola - 10-16-2022

(10-16-2022, 03:16 AM)mothered Wrote: @Vola, what action did you decide to pursue?

They stopped replying to me and just closed the ticket

RE: FAILED Protein SE - mothered - 10-16-2022

(10-16-2022, 12:11 PM)Vola Wrote: They stopped replying to me and just closed the ticket
Pathetic.

Open another ticket and request an escalation.

RE: FAILED Protein SE - Vola - 10-16-2022

(10-16-2022, 02:50 PM)mothered Wrote:
(10-16-2022, 12:11 PM)Vola Wrote: They stopped replying to me and just closed the ticket
Pathetic.

Open another ticket and request an escalation.

Ok just did thanks for the help will update when I get an answer.

RE: FAILED Protein SE - mothered - 10-17-2022

(10-16-2022, 09:25 PM)Vola Wrote:
(10-16-2022, 02:50 PM)mothered Wrote:
(10-16-2022, 12:11 PM)Vola Wrote: They stopped replying to me and just closed the ticket
Pathetic.

Open another ticket and request an escalation.

Ok just did thanks for the help will update when I get an answer.
You're welcome.

Please tag me when you receive their reply.

RE: FAILED Protein SE - Vola - 10-17-2022

(10-17-2022, 01:41 AM)mothered Wrote:
(10-16-2022, 09:25 PM)Vola Wrote:
(10-16-2022, 02:50 PM)mothered Wrote: Pathetic.

Open another ticket and request an escalation.

Ok just did thanks for the help will update when I get an answer.
You're welcome.

Please tag me when you receive their reply.

This is what I received "Hello,

I can see that a decision has been made in this matter, so we will not take this matter further.

Wishing you a nice week!"

Seems like they are really harsh on this refund.

RE: FAILED Protein SE - mothered - 10-18-2022

(10-17-2022, 10:00 PM)Vola Wrote:
(10-17-2022, 01:41 AM)mothered Wrote:
(10-16-2022, 09:25 PM)Vola Wrote: Ok just did thanks for the help will update when I get an answer.
You're welcome.

Please tag me when you receive their reply.

This is what I received "Hello,

I can see that a decision has been made in this matter, so we will not take this matter further.

Wishing you a nice week!"

Seems like they are really harsh on this refund.
Request a re-escalation.

If they still remain adamant on sending the remaining protein back, box them.