battery leaking macbook - Printable Version

battery leaking macbook - Printable Version

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battery leaking macbook - Drimty - 10-07-2022

Hi !
I need some advices about LB

My account is very hold
I ordered a computer and received it with OTP

I told Amazon it came damaged by battery leaking and they asked for some pictures of damaged parts, I told them that I had throwed it.

Now they are asking me to back to the dump and find the macbook.
Told them the dump no longer had it, they are now asking for a proof of deposit.

But the guys of the dump does not provide proof of deposit

What can i do now ?

RE: battery leaking macbook - mothered - 10-07-2022

Quote:Now they are asking me to back to the dump and find the macbook.
Told them they no longer had it, they are now asking for a proof of deposit

Are they still adamant on the return?

RE: battery leaking macbook - Drimty - 10-07-2022

Thank you so much for your fast response !

I told them I would go back to the recycling center to get proof of deposit, but I failed that part, the center told me they cant sign anything.’

They told me they won't refund me without proof

I'm hesitant to pay a photoshop service to fake a battery leak photo but I don't know what it looks like

RE: battery leaking macbook - BetterThings2 - 10-07-2022

(10-07-2022, 04:02 PM)Drimty Wrote: Thank you so much for your fast response !

I told them I would go back to the recycling center to get proof of deposit, but I failed that part, the center told me they cant sign anything.’

They told me they won't refund me without proof

I'm hesitant to pay a photoshop service to fake a battery leak photo but I don't know what it looks like

Have you thought about just making a reciept of deposit from the recycling center with the company letterhead yourself and just put a burner number attached to it if they decide to call?

RE: battery leaking macbook - Drimty - 10-07-2022

I will try it thank you !

Any advices if it fail ? I dont know how to lit of ftid in europe Stressed

RE: battery leaking macbook - BetterThings2 - 10-07-2022

(10-07-2022, 06:45 PM)Drimty Wrote: I will try it thank you !

Any advices if it fail ? I dont know how to lit of ftid in europe

I'm fairly sure my suggestion has a good chance of working, but if it fails you could box them with dry ice. But I would stay away from doing any variation of FTID

RE: battery leaking macbook - Drimty - 10-07-2022

I'll let you know as soon as possible

Thank you again Heart

RE: battery leaking macbook - mothered - 10-08-2022

(10-07-2022, 04:02 PM)Drimty Wrote: They told me they won't refund me without proof

Proof as In photos and/or a document?

If that's all they require, It's the least of your concerns - simply Photoshop It, or pay someone to do It.

RE: battery leaking macbook - Drimty - 10-09-2022

I sent them the proof of deposit at the recycling center, now they no longer want to refund me without return. They tell me to contact apple and see directly with them.

Do you think dry ice method is the best for this situation or i need to continue to contact the costumers and try again and again ?

RE: battery leaking macbook - eljot88 - 10-09-2022

(10-07-2022, 03:32 PM)Drimty Wrote: Hi !
I need some advices about LB

My account is very hold
I ordered a computer and received it with OTP

I told Amazon it came damaged by battery leaking and they asked for some pictures of damaged parts, I told them that I had throwed it.

Now they are asking me to back to the dump and find the macbook.
Told them the dump no longer had it, they are now asking for a proof of deposit.

But the guys of the dump does not provide proof of deposit

What can i do now ?

where did you order from?