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North face PEB - Printable Version

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+--- Thread: North face PEB (/Thread-North-face-PEB)



North face PEB - stevenadams2323 - 09-16-2022

I’m trying to do a north face PEB

I’m claiming I received 2 items and didn’t receive one and they rejected my claim stating I need to do a chargeback.


RE: North face PEB - Facade - 09-16-2022

(09-16-2022, 11:41 AM)stevenadams2323 Wrote: I’m trying to do a north face PEB

I’m claiming I received 2 items and didn’t receive one and they rejected my claim stating I need to do a chargeback.

Request proof that the items were in the package when it was shipped. Ask to escalate the claim and check their terms and conditions to see if they are responsible.


RE: North face PEB - mothered - 09-16-2022

Quote:they rejected my claim
On what grounds was the claim declined?


RE: North face PEB - Andrea Bags - 09-16-2022

you in Canada too? Interested in hitting them here


RE: North face PEB - stevenadams2323 - 09-16-2022

They said they have reason to believe all the items were packed. I’m asking for proof and may bring my consumer rights into the picture


RE: North face PEB - Matapocho10 - 09-16-2022

Did you voluntarily say that the box seemed open or damaged or did you not address the issue?


RE: North face PEB - stevenadams2323 - 09-16-2022

No i said it was sealed. I wasn’t going to say it was tampered with


RE: North face PEB - mothered - 09-17-2022

(09-16-2022, 07:47 PM)stevenadams2323 Wrote: They said they have reason to believe all the items were packed.
A very poor response.

They must provide evidence In support of their claim.