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+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Meta Oculas Quest 2 Canada SE (/Thread-Meta-Oculas-Quest-2-Canada-SE)
Meta Oculas Quest 2 Canada SE - Voxxie - 09-02-2022
So recently I saw a post on here talking about how they hand claimed eb on a oculas and got a refund in 3 days. I tired it and they asked for a picture of the empty box and picture of the label. Then my order was forwarded to a special team and they have been doing ingestion for a week now, I have been emailing them every other day inquiring about the status of the investigation but they won’t budge and tell me to wait. Did I do anything wrong or do I just wait.
RE: Meta Oculas Quest 2 Canada SE - Mo2999 - 09-02-2022
(09-02-2022, 11:10 PM)Voxxie Wrote: So recently I saw a post on here talking about how they hand claimed eb on a oculas and got a refund in 3 days. I tired it and they asked for a picture of the empty box and picture of the label. Then my order was forwarded to a special team and they have been doing ingestion for a week now, I have been emailing them every other day inquiring about the status of the investigation but they won’t budge and tell me to wait. Did I do anything wrong or do I just wait.Idk about Canada but for me in the EU it did take about 2 weeks of waiting and chasing them up to get the refund
RE: Meta Oculas Quest 2 Canada SE - Oni - 09-03-2022
Moved to Social Engineering.
RE: Meta Oculas Quest 2 Canada SE - mothered - 09-03-2022
Quote:Did I do anything wrong or do I just wait.Due to the Information that needs to be collected and assessed, Investigations can take longer than expected, so wait for their reply.
RE: Meta Oculas Quest 2 Canada SE - rolerdoler - 09-03-2022
Just keep waiting, investigation times can vary, and waiting a timeframe of 2 weeks isn't usually an indication of anything.
RE: Meta Oculas Quest 2 Canada SE - Ordnael92 - 09-03-2022
They take ages to investigate, nothing out of the ordinary for Meta