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Philips Question - Printable Version

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Philips Question - kapipropl - 08-30-2022

Yo im trying to se philips but they requested to send back the toothbrush
should i box it or say something like i have covid?
thanks

RE: Philips Question - condor23 - 08-30-2022

I also tried yesterday, but they want the toothbrush behind. i tried the covid excuse, but they told me to clean it up and then ship it

RE: Philips Question - mothered - 08-31-2022

Quote:should i box it
^ This.

RE: Philips Question - Defeat - 08-31-2022

I've never had to send a Philips product back, especially their toothbrushes given I really like those and that's what I go for.

RE: Philips Question - condor23 - 08-31-2022

(08-31-2022, 04:05 AM)Canadian Moose Wrote: I've never had to send a Philips product back, especially their toothbrushes given I really like those and that's what I go for.
what do you say to them not to send them back? they asked me to. I tried the covid excuse but it didn't work

RE: Philips Question - ThracianDecius - 08-31-2022

(08-31-2022, 03:01 PM)condor23 Wrote:
(08-31-2022, 04:05 AM)Canadian Moose Wrote: I've never had to send a Philips product back, especially their toothbrushes given I really like those and that's what I go for.
what do you say to them not to send them back? they asked me to. I tried the covid excuse but it didn't work
Philips doesn't really work anymore - they are now asking for item back first. You could try box them?

RE: Philips Question - BetterThings2 - 08-31-2022

(08-30-2022, 09:34 PM)kapipropl Wrote: Yo im trying to se philips but they requested to send back the toothbrush
should i box it or say something like i have covid?
thanks
If you try to se them again, try using the "My toothbrush overheated and set of my smoke alarm and had to dispose of the item for safety reasons" excuse. They will not ask for it since now the claim has been marked for the safety team to review, which then leads to them authorizing a replacement.

RE: Philips Question - kapipropl - 08-31-2022

(08-31-2022, 03:42 PM)ThracianDecius Wrote:
(08-31-2022, 03:01 PM)condor23 Wrote:
(08-31-2022, 04:05 AM)Canadian Moose Wrote: I've never had to send a Philips product back, especially their toothbrushes given I really like those and that's what I go for.
what do you say to them not to send them back? they asked me to. I tried the covid excuse but it didn't work
Philips doesn't really work anymore  - they are now asking for item back first. You could try box them?
i se'd philips like a few days ago but i think philips in europe got a lil bit harder

RE: Philips Question - kapipropl - 08-31-2022

(08-31-2022, 03:42 PM)ThracianDecius Wrote:
(08-31-2022, 03:01 PM)condor23 Wrote:
(08-31-2022, 04:05 AM)Canadian Moose Wrote: I've never had to send a Philips product back, especially their toothbrushes given I really like those and that's what I go for.
what do you say to them not to send them back? they asked me to. I tried the covid excuse but it didn't work
Philips doesn't really work anymore  - they are now asking for item back first. You could try box them?
i se'd philips like a few days ago but i think philips in europe got a lil bit harder
(08-31-2022, 04:39 PM)BetterThings2 Wrote:
(08-30-2022, 09:34 PM)kapipropl Wrote: Yo im trying to se philips but they requested to send back the toothbrush
should i box it or say something like i have covid?
thanks
If you try to se them again, try using the "My toothbrush overheated and set of my smoke alarm and had to dispose of the item for safety reasons" excuse.  They will not ask for it since now the claim has been marked for the safety team to review, which then leads to them authorizing a replacement.
thanks man ima try

RE: Philips Question - mothered - 09-01-2022

(08-31-2022, 04:39 PM)BetterThings2 Wrote: ]If you try to se them again, try using the "My toothbrush overheated and set of my smoke alarm and had to dispose of the item for safety reasons" excuse.  They will not ask for it since now the claim has been marked for the safety team to review, which then leads to them authorizing a replacement.
Quote:They will not ask for it
^ In the event they do, box them.