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+--- Thread: SE refund with similar item swap australia (/Thread-SE-refund-with-similar-item-swap-australia)
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SE refund with similar item swap australia - curry_king - 07-23-2022
I was planning to order the samsung tab s8 using Amazon.com.au and say it came as wrong item and say they gave the tab s7 (which I have right now along with the clean original box) by accident. For this to be as easy as possible i was either going to strictly use sold and shipped by amazon or get some samsung seals to try and attempt to return it as if it was sealed. Only issue I can see happening is if they check the screen and tablet, finding its dings and in particular the extremely large scratches I have on my tablet (rubbed accidentally on very coarse surface).
Another similar refund was to return my cracked pixel 6 in a similar manner but I was thinking say the first one was DNA/EB and the replacement they sent came damaged and cracked.
Anything I should know for both these orders?
RE: SE refund with similar item swap australia - mothered - 07-23-2022
Quote:I was planning to order the samsung tab s8 using Amazon.com.au and say it came as wrong item and say they gave the tab s7Amazon won't fall for It - they'll Insist on returning the correct Item.
Moreover, It's their policy to dispose of wrong Item returns (not part of their Inventory), so say goodbye to your S7.
Quote: or get some samsung seals to try and attempt to return it as if it was sealed.As with Apple, Amazon checks sealed box returns.
RE: SE refund with similar item swap australia - curry_king - 07-24-2022
I had returned a pair of headphones recently which were literally broken like it had been run over. I got it returned easily which is why i had hope. It was only, 35aud tho. Are you sure Amazon Australia isnt more lenient?
RE: SE refund with similar item swap australia - Iso100 - 07-24-2022
Lookt at my thread talking about the same subject, bout switvhing products, @mothered has answered to a lot of questions in the same way than yours.
I would switch a jap version of the exactly same product (not a fake, an original but locked in Jap) both are new and it looks a bad idea at all
RE: SE refund with similar item swap australia - mothered - 07-24-2022
(07-24-2022, 06:10 AM)curry_king Wrote: I had returned a pair of headphones recently which were literally broken like it had been run over. I got it returned easily which is why i had hope. It was only, 35aud tho. Are you sure Amazon Australia isnt more lenient?You can't base a one-off Incident on future SEs.
Your claim may've been approved at the rep's discretion, or It was not worth pursuing due to the Item value.
RE: SE refund with similar item swap australia - curry_king - 07-25-2022
what would be the next best solution then?
RE: SE refund with similar item swap australia - mothered - 07-25-2022
(07-25-2022, 12:25 AM)curry_king Wrote: what would be the next best solution then?Purely use the wrong Item received method.
RE: SE refund with similar item swap australia - z4plin - 07-26-2022
Quote:As with Apple, Amazon checks sealed box returns.Is it safe to assume that they will very unlikely check to see if the item is a dummy?
RE: SE refund with similar item swap australia - mothered - 07-27-2022
(07-26-2022, 01:43 PM)z4plin Wrote:They will cross-check the Item.Quote:As with Apple, Amazon checks sealed box returns.Is it safe to assume that they will very unlikely check to see if the item is a dummy?
RE: SE refund with similar item swap australia - curry_king - 07-27-2022
(07-27-2022, 04:32 AM)mothered Wrote:Wait so if i say that the item is cracked and then return it how would they know?(07-26-2022, 01:43 PM)z4plin Wrote:They will cross-check the Item.Quote:As with Apple, Amazon checks sealed box returns.Is it safe to assume that they will very unlikely check to see if the item is a dummy?