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PP method suggestion - Printable Version

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PP method suggestion - Redsuns5 - 07-08-2022

Got my package and it was delivered and says to my name at reception.

is it possible to dispute with DNA and indicate that my address does not have a reception or is SNAD better for this?

It's quite a heavy product, 50 lbs and $2k cost.

Any suggestions will be greatly appreciated.

RE: PP method suggestion - mothered - 07-09-2022

Quote:Got my package and it was delivered and says to my name at reception.
Was a signature provided?

Quote:is it possible to dispute with DNA and indicate that my address does not have a reception
PayPal tends to side with the seller based on tracking confirmation.

Quote:or is SNAD better for this?
It's quite a heavy product, 50 lbs and $2k cost.
Who's the company and what's the Item description?

RE: PP method suggestion - Redsuns5 - 07-09-2022

(07-09-2022, 04:11 AM)mothered Wrote:
Quote:Got my package and it was delivered and says to my name at reception.
Was a signature provided?

Quote:is it possible to dispute with DNA and indicate that my address does not have a reception
PayPal tends to side with the seller based on tracking confirmation.

Quote:or is SNAD better for this?
It's quite a heavy product, 50 lbs and $2k cost.
Who's the company and what's the Item description?

There was no signature, although the driver handed it to me.

Yeah I am worried seller just replies and gives tracking then I am at a lost.

RE: PP method suggestion - mothered - 07-09-2022

(07-09-2022, 03:48 PM)Redsuns5 Wrote: There was no signature, although the driver handed it to me.
Perfect DNA material.

The driver's word holds no value to verify receipt of goods.

(07-09-2022, 03:48 PM)Redsuns5 Wrote: Yeah I am worried seller just replies and gives tracking then I am at a lost.
Not If you SE the company directly.

Of course, they must be liable for lost shipments.

(07-09-2022, 03:48 PM)Redsuns5 Wrote: The store is The Bay (Canadian). And is a coffee machine. I would say battery leak but there’s no battery in the machine
The disposed of the faulty Item method can be used, by saying the coffee machine caught fire and you disposed of It for safety concerns.

RE: PP method suggestion - Redsuns5 - 07-09-2022

(07-09-2022, 04:41 PM)mothered Wrote:
(07-09-2022, 03:48 PM)Redsuns5 Wrote: There was no signature, although the driver handed it to me.
Perfect DNA material.

The driver's word holds no value to verify receipt of goods.

(07-09-2022, 03:48 PM)Redsuns5 Wrote: Yeah I am worried seller just replies and gives tracking then I am at a lost.
Not If you SE the company directly.

Of course, they must be liable for lost shipments.

(07-09-2022, 03:48 PM)Redsuns5 Wrote: The store is The Bay (Canadian). And is a coffee machine. I would say battery leak but there’s no battery in the machine
The disposed of the faulty Item method can be used, by saying the coffee machine caught fire and you disposed of It for safety concerns.


In this case do you think it’s better to do the DNA route with company first before PP? Or the caught on fire route

RE: PP method suggestion - mothered - 07-09-2022

(07-09-2022, 04:47 PM)Redsuns5 Wrote: In this case do you think it’s better to do the DNA route with company first before PP?
Correct.

PayPal should always be used when all else fails. Think of PP as a backup system.