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LIT Warranty claim SE - Input? - Printable Version

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LIT Warranty claim SE - Input? - Auris - 07-04-2022

Have an SE going on. Standard Warranty Claim. Did a LIT, but I should have done a FTIDv3. This is their response:
"we will come back to your request. In advance, we apologize for the mistake for the wrong return label many times.
We ask that you pick up the package again from the PO Box and would then send you a new return label.
Thank you very much for your help. If you have any questions, please feel free to contact us again."

I was thinking of
1) Saying I am not able to retrieve it from the PO Box because the package is gone
2) Getting a new label from them and then FTIDv3
3) Option 2 but pressuring them to do an AR

Any Input or recommendations which option I should take?
Thanks


RE: LIT Warranty claim SE - Input? - Auris - 07-05-2022

(07-04-2022, 11:44 AM)Wares Wrote: Have an SE going on. Standard Warranty Claim. Did a LIT, but I should have done a FTIDv3. This is their response:
"we will come back to your request. In advance, we apologize for the mistake for the wrong return label many times.
We ask that you pick up the package again from the PO Box and would then send you a new return label.
Thank you very much for your help. If you have any questions, please feel free to contact us again."

I was thinking of
1) Saying I am not able to retrieve it from the PO Box because the package is gone
2) Getting a new label from them and then FTIDv3
3) Option 2 but pressuring them to do an AR

Any Input or recommendations which option I should take?
Thanks
Quick Bump, situation still persists.


RE: LIT Warranty claim SE - Input? - Auris - 07-27-2022

used method 1)
all worked out. Recieved my Item today Smile


RE: LIT Warranty claim SE - Input? - Andrea Bags - 07-27-2022

which store was this for?