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Lenovo Laptop SE Failed? - Printable Version

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Lenovo Laptop SE Failed? - johnnyboiog88 - 06-07-2022

I got the serial of a Lenovo laptop a couple weeks ago, SE'd my way into returning it and paid for a UPS scan to say it is on its way.

After about 2 weeks of waiting, I contacted Lenovo again and they told me to contact UPS so I did and the parcel was marked Lost In Transit.

My Lenovo support case was pushed up to a Customer Care Case Manager, he asked for Proof of Purchase, I used receipt mansion to create a fake POP with accurate details according to the Amazon listing. I have been waiting over a week for a reply from Lenovo and I finally got one today... informing me that the POP could not be validated. I am now at a loss, is this SE over? I have a sad feeling it is but I was wondering if this had happened to anyone in the past, and if so, were you able to work your way around it?

Appreciate the help.


RE: Lenovo Laptop SE Failed? - Defeat - 06-08-2022

I'll let you know how mine goes.


RE: Lenovo Laptop SE Failed? - mothered - 06-08-2022

Quote:I finally got one today... informing me that the POP could not be validated
Tell them you've sent the Incorrect POP that belongs to another purchase of the same type, then use the corrupted file method.


RE: Lenovo Laptop SE Failed? - holio2k - 06-08-2022

I did this with a legit receipt from a real order and used a UPS scan service that it showed it was delivered. I think UPS and Lenovo are getting flooded with this kind of method and they declining everything or doing some investigastion.


RE: Lenovo Laptop SE Failed? - johnnyboiog88 - 06-08-2022

(06-08-2022, 04:29 AM)mothered Wrote:
Quote:I finally got one today... informing me that the POP could not be validated
Tell them you've sent the Incorrect POP that belongs to another purchase of the same type, then use the corrupted file method.

Will give this a go, they are painfully slow at replying through email and they have no phone number when it gets passed to this team so I am not expecting any sort of reply but will try my best!


RE: Lenovo Laptop SE Failed? - mothered - 06-08-2022

(06-08-2022, 01:06 PM)johnnyboiog88 Wrote: Will give this a go, they are painfully slow at replying through email and they have no phone number when it gets passed to this team so I am not expecting any sort of reply but will try my best!
Yes I know what they're like with their replies, or should I say, lack of.

You've got nothing to lose and everything to gain - should the SE succeed.