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Apple Direct SE - Printable Version

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Apple Direct SE - Itsit - 04-20-2022

So I wanna SE Apple directly and reading previous threads I understand there’s a one time exception per account.

I want to do a MacBook directly from Apple.
Am I best off doing leaking battery method? How goods the success rate in leaking battery for laptops?
I’m also aware even though it may be too heavy the one time exception works for EB. Shall I go for EB or leaking battery?

Thanks.

RE: Apple Direct SE - mothered - 04-20-2022

Quote:Am I best off doing leaking battery method? How goods the success rate in leaking battery for laptops?
It's not an easy process.

They'll most likely request the Item be returned, so you'll need to circumvent It.

Quote:I’m also aware even though it may be too heavy the one time exception works for EB
The claim for a one-time exception will be declined on the grounds that the weight of the laptop, justifies It was In fact received.

RE: Apple Direct SE - VisstickNL - 04-21-2022

(04-20-2022, 05:54 AM)mothered Wrote:
Quote:Am I best off doing leaking battery method? How goods the success rate in leaking battery for laptops?
It's not an easy process.

They'll most likely request the Item be returned, so you'll need to circumvent It.

Quote:I’m also aware even though it may be too heavy the one time exception works for EB
The claim for a one-time exception will be declined on the grounds that the weight of the laptop, justifies It was In fact received.

Hi,
I want to do the same, but then for a iPhone 13. Considering your feedback; would DNA be the best option for Apple directly?

RE: Apple Direct SE - Itsit - 04-21-2022

(04-21-2022, 01:55 PM)VisstickNL Wrote:
(04-20-2022, 05:54 AM)mothered Wrote:
Quote:Am I best off doing leaking battery method? How goods the success rate in leaking battery for laptops?
It's not an easy process.

They'll most likely request the Item be returned, so you'll need to circumvent It.

Quote:I’m also aware even though it may be too heavy the one time exception works for EB
The claim for a one-time exception will be declined on the grounds that the weight of the laptop, justifies It was In fact received.

Hi,
I want to do the same, but then for a iPhone 13. Considering your feedback; would DNA be the best option for Apple directly?

I previously tried DNA & it was near impossible. Huge headache.

RE: Apple Direct SE - VisstickNL - 04-21-2022

(04-21-2022, 02:19 PM)Itsit Wrote:
(04-21-2022, 01:55 PM)VisstickNL Wrote:
(04-20-2022, 05:54 AM)mothered Wrote: It's not an easy process.

They'll most likely request the Item be returned, so you'll need to circumvent It.

The claim for a one-time exception will be declined on the grounds that the weight of the laptop, justifies It was In fact received.

Hi,
I want to do the same, but then for a iPhone 13. Considering your feedback; would DNA be the best option for Apple directly?

I previously tried DNA & it was near impossible. Huge headache.

Ah seriously? ordered at apple NL and depending on delivery method I was going to give it a try. Do advice is not to?

RE: Apple Direct SE - johnnyboiog88 - 04-21-2022

(04-21-2022, 03:16 PM)VisstickNL Wrote:
(04-21-2022, 02:19 PM)Itsit Wrote:
(04-21-2022, 01:55 PM)VisstickNL Wrote: Hi,
I want to do the same, but then for a iPhone 13. Considering your feedback; would DNA be the best option for Apple directly?

I previously tried DNA & it was near impossible. Huge headache.

Ah seriously? ordered at apple NL and depending on delivery method I was going to give it a try. Do advice is not to?

From every DNA thread on Apple I have seen on this site, it sounds like such a headache, dont think I have seen a smooth, simple claim yet

RE: Apple Direct SE - WLT17 - 04-21-2022

What would be the most effective method for getting a macbook direct from apple then?

RE: Apple Direct SE - mothered - 04-21-2022

(04-21-2022, 01:55 PM)VisstickNL Wrote: I want to do the same, but then for a iPhone 13. Considering your feedback; would DNA be the best option for Apple directly?
I don't suggest hitting the DNA with Apple.

They'll state they're not responsible for loss of goods In transit, and tell you to deal with the carrier - which can be a very arduous and lengthy process. You're better off using the sealed box method.

RE: Apple Direct SE - contriveD - 04-21-2022

(04-20-2022, 12:50 AM)Itsit Wrote: I’m also aware even though it may be too heavy the one time exception works for EB. Shall I go for EB or leaking battery?

Thanks.

Where did you get the information that the one-time exception applys even to (ridiculous) EB claims? Is this personal experience?

RE: Apple Direct SE - mothered - 04-22-2022

(04-21-2022, 09:47 PM)contriveD Wrote: Where did you get the information that the one-time exception applys even to (ridiculous) EB claims?
It won't be the case.

The one-time exception applies to claims that're eligible for a refund/replacement.