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Logitech EB or PEB? HELP! - Printable Version

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+--- Thread: Logitech EB or PEB? HELP! (/Thread-Logitech-EB-or-PEB-HELP)

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Logitech EB or PEB? HELP! - sully.muh - 04-17-2022

I have ordered Logitech Headphones (G733), I cant seem to find the weight of the whole box but the headphones weigh 278 grams.
What do you think i should do? i have an old Logitech mouse g703 which weighs 95grams.
I guess i could say that i received that instead but theres a difference of 180grams. Has anyone done Logitech before and how did it go?
Can someone help please!
(The order is being delivered by UPS) lmk if i can do dna and how effective it is with ups.


RE: Logitech EB or PEB? HELP! - SpainAmbassador - 04-17-2022

I think the headphones are too heavy for EB.

If what you're trying to do is wrong item received, I also believe that the weight difference between the deadphones and the mouse is too noticeable.

I think your best bet would be DNA as long as you're not asked for verification when you receive the package.

Let us know when you receive it and we'll go from there.


RE: Logitech EB or PEB? HELP! - sully.muh - 04-17-2022

(04-17-2022, 08:19 PM)SpainAmbassador Wrote: I think the headphones are too heavy for EB.

If what you're trying to do is wrong item received, I also believe that the weight difference between the deadphones and the mouse is too noticeable.

I think your best bet would be DNA as long as you're not asked for verification when you receive the package.

Let us know when you receive it and we'll go from there.
Yeah thats what i was thinking. Only option rn is to wait and see when the parcel arrives!


RE: Logitech EB or PEB? HELP! - mothered - 04-18-2022

Quote:Logitech EB or PEB?
the headphones weigh 278 grams.
Too heavy for the EB/missing Item method.

Quote:i have an old Logitech mouse g703 which weighs 95grams.
I guess i could say that i received that instead but theres a difference of 180grams.
Disregard It, the weight variance Is significant.

Quote:(The order is being delivered by UPS) lmk if i can do dna
What type of verification will be required on delivery?


RE: Logitech EB or PEB? HELP! - sully.muh - 04-18-2022

Quote:What type of verification will be required on delivery?

By whats written i think it will just be a signature which means i can do a DNA easily right? or should i do another method just to be safe
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RE: Logitech EB or PEB? HELP! - mothered - 04-19-2022

(04-18-2022, 06:55 PM)sully.muh Wrote: By whats written i think it will just be a signature which means i can do a DNA easily right?
If that's all they've stated with only a signature required on delivery, the DNA Is good to go.

(04-18-2022, 06:55 PM)sully.muh Wrote: or should i do another method just to be safe
The opportunity Is there with the DNA, so It makes sense to use It to your advantage.


RE: Logitech EB or PEB? HELP! - sully.muh - 04-19-2022

Quote:The opportunity Is there with the DNA, so It makes sense to use It to your advantage.
Okay i will update on friday, thanks for helping out!


RE: Logitech EB or PEB? HELP! - mothered - 04-19-2022

(04-19-2022, 03:14 AM)sully.muh Wrote: Okay i will update on friday, thanks for helping out!
You're welcome.

I look forward to reading the latest updates.


RE: Logitech EB or PEB? HELP! - sully.muh - 04-20-2022

Quote:You're welcome.

I look forward to reading the latest updates.
received the package 2 hours ago but i was at school. I asked my dad if he signed or anything and he said no nothing. He just handed the package over and left. So now I’m not sure if he has taken a pic of the package however when i go onto track my package it says -
Left at residential
Received by(my name)
I called logitech up and told them i havent received my package as i was at work and noone was at home and bla bla. They said they opened up a ticket and the higher team would reply within 24 hrs stating what they will do or how long it will take to investigate. Do you think its a pass as ups says it’s been left at residential which means left like outside right?
Edit: they are now telling me to claim through ups. What should i do?


RE: Logitech EB or PEB? HELP! - sully.muh - 04-21-2022

Filed the ups claim and 3-4 hours later they replied back asking for the price of the product and details etc as they couldnt find the parcel or provide proof of delivery . That was easy lol!