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Clothing order - Printable Version

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Clothing order - Itsit - 03-28-2022

So I’ve ordered 2 jackets & a pair of shoes.

I wanted to SE one of the jackets in the parcel. Any recommendations on how too?

DPD is delivering but ever since I SE’d my last parcel the DPD driver doesn’t attempt to deliver to me anymore. I had to get my previous parcel to a corner store.


RE: Clothing order - melo435 - 03-28-2022

Just to the parcial empty box. Tell them that you only got one jacket and the pair of shoes and that's it.


RE: Clothing order - Itsit - 03-28-2022

(03-28-2022, 09:21 PM)melo435 Wrote: Just to the parcial empty box. Tell them that you only got one jacket and the pair of shoes and that's it.

Ok. Will weight not be an issue then?


RE: Clothing order - melo435 - 03-28-2022

I don't think so. But wait for @mothered 's response.


RE: Clothing order - mothered - 03-29-2022

(03-28-2022, 10:40 PM)Itsit Wrote: Will weight not be an issue then?
Yes, It's too heavy for the partial method.

If an Investigation Is opened and the weight Is cross-checked with the carrier's manifest, the claim will be declined.
Who's the company?


RE: Clothing order - Itsit - 03-29-2022

(03-29-2022, 12:44 AM)mothered Wrote:
(03-28-2022, 10:40 PM)Itsit Wrote: Will weight not be an issue then?
Yes, It's too heavy for the partial method.

If an Investigation Is opened and the weight Is cross-checked with the carrier's manifest, the claim will be declined.
Who's the company?

Fenwick


RE: Clothing order - mothered - 03-29-2022

(03-29-2022, 01:10 AM)Itsit Wrote: Fenwick
Check If they have CCTV cameras In operation.

If not, the wrong Item received method can be used.


RE: Clothing order - Itsit - 03-29-2022

(03-29-2022, 01:36 AM)mothered Wrote:
(03-29-2022, 01:10 AM)Itsit Wrote: Fenwick
Check If they have CCTV cameras In operation.

If not, the wrong Item received method can be used.

How would I get down to seeing that haha ?

& what could I say I received instead of the jacket to be a wrong item?


RE: Clothing order - mothered - 03-29-2022

(03-29-2022, 11:24 AM)Itsit Wrote: How would I get down to seeing that haha ?
Purchase the wrong Item from the same company on a totally different account, and sent to another address.

When they request the return, send that.

(03-29-2022, 11:24 AM)Itsit Wrote: & what could I say I received instead of the jacket to be a wrong item?
Any stock Item of theirs, preferably from the same category/department.


RE: Clothing order - Itsit - 03-29-2022

(03-29-2022, 11:54 AM)mothered Wrote:
(03-29-2022, 11:24 AM)Itsit Wrote: How would I get down to seeing that haha ?
Purchase the wrong Item from the same company on a totally different account, and sent to another address.

When they request the return, send that.

(03-29-2022, 11:24 AM)Itsit Wrote: & what could I say I received instead of the jacket to be a wrong item?
Any stock Item of theirs, preferably from the same category/department.

Interesting. So on complaint I obviously say I received the wrong item or do I automatically send the wrong item & not tell them?