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+--- Thread: Amazon wrong item HELP (/Thread-Amazon-wrong-item-HELP)
Amazon wrong item HELP - Ippofoggo - 03-21-2022
Hey, trying to SE amazon with the wrong item method,i already got the item i want and the "wrong item" (ordered from another account)
The weight is the same.
Im chatting with amazon and now they are asking for photos of the shipping box and the wrong item i received and i have to send them to "deliveryinvestigation@amazon" what should i do?
@mothered im planning to just send them the photos, looking forward to listen to your opinion
RE: Amazon wrong item HELP - mothered - 03-22-2022
(03-21-2022, 08:04 PM)Ippofoggo Wrote: Hey, trying to SE amazon with the wrong item method,i already got the item i want and the "wrong item" (ordered from another account)
The weight is the same.
Im chatting with amazon and now they are asking for photos of the shipping box and the wrong item i received and i have to send them to "deliveryinvestigation@amazon" what should i do?
@mothered im planning to just send them the photos, looking forward to listen to your opinion
Quote:im planning to just send them the photos^ Do exactly that.
In terms of the shipping box, did they specifically mention what should be contained In the photo?
RE: Amazon wrong item HELP - Ippofoggo - 03-22-2022
(03-22-2022, 02:00 AM)mothered Wrote:yes they wanted to see the box shipping number, the wrong item and the serial number on it. Btw they accepted my return, now i just need to ship the item back. Thank u for your help.(03-21-2022, 08:04 PM)Ippofoggo Wrote: Hey, trying to SE amazon with the wrong item method,i already got the item i want and the "wrong item" (ordered from another account)
The weight is the same.
Im chatting with amazon and now they are asking for photos of the shipping box and the wrong item i received and i have to send them to "deliveryinvestigation@amazon" what should i do?
@mothered im planning to just send them the photos, looking forward to listen to your opinionQuote:im planning to just send them the photos^ Do exactly that.
In terms of the shipping box, did they specifically mention what should be contained In the photo?
RE: Amazon wrong item HELP - mothered - 03-22-2022
(03-22-2022, 08:57 AM)Ippofoggo Wrote: Btw they accepted my return, now i just need to ship the item back.It's good they've accepted It, your claim Is moving forward.
As usual, please keep us updated.
(03-22-2022, 08:57 AM)Ippofoggo Wrote: Thank u for your help.You're welcome.