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Just a heads-up: Revolut has a buyer protection plan for DNA items - Printable Version

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Just a heads-up: Revolut has a buyer protection plan for DNA items - Nabeshin - 03-16-2022

I've just gotten an email from Revolut about some changes to their T&C regarding their buyer protection plan so I decided to investigate further and it seems that you, as a customer, are automatically protected in case an item does not arrive or is significantly different from what you ordered

Now, for this to apply, you must use "Revolut pay" as option when making a purchase, and the item has to be delivered with at racked method or digitally
Not sure if I've ever seen a website that offered this payment option, it's not the same as using Revolut as a card, from what I've gathered it should be a separate option, kinda like "Pay with Google Pay" or "Pay with Amazon", but if any of you know of a shop that has this option, well, time to milk it!

Edit: reading more into it, they won't accept a claim for a stolen-from-the-porch item, but if the seller can't provide a proof of the delivery then you're likely in the clear, so no signature should be a good enough option for us


RE: Just a heads-up: Revolut has a buyer protection plan for DNA items - SpainAmbassador - 03-16-2022

Oh this is great! I got a Revolut account recently just for the disposable VCC, but this makes it better!


RE: Just a heads-up: Revolut has a buyer protection plan for DNA items - Nabeshin - 03-16-2022

(03-16-2022, 01:14 PM)SpainAmbassador Wrote: Oh this is great! I got a Revolut account recently just for the disposable VCC, but this makes it better!

Let me know if you find any shop that support this "Revolut pay" option, or if you happen to understand whether the protection works when using it as any other card


RE: Just a heads-up: Revolut has a buyer protection plan for DNA items - mothered - 03-16-2022

Quote:you, as a customer, are automatically protected in case an item does not arrive or is significantly different from what you ordered
Brilliant - the DNA and wrong Item received method respectively.

Appreciate the Info.


RE: Just a heads-up: Revolut has a buyer protection plan for DNA items - patreli - 03-18-2022

Careful using revolut, they like to randomly close accounts without explanation.... they still owe me over £1,000 after randomly closing my account, subsequent to a crypto transaction.

had to report them to a financial ombudsman, still awaiting the outcome of the verdict.


RE: Just a heads-up: Revolut has a buyer protection plan for DNA items - mothered - 03-18-2022

(03-18-2022, 03:14 AM)patreli Wrote: Careful using revolut, they like to randomly close accounts without explanation.... they still owe me over £1,000 after randomly closing my account, subsequent to a crypto transaction.

had to report them to a financial ombudsman, still awaiting the outcome of the verdict.
That's pathetic.

I'm very Interested to read the outcome.


RE: Just a heads-up: Revolut has a buyer protection plan for DNA items - patrickvnbui7 - 03-18-2022

This is good news. Been wanting to use revolut for a while and now I can. Thanks!