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SE Samsung fast help - Printable Version

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SE Samsung fast help - OgQue - 02-26-2022

recently I bought a phone from samsung.com but, I called them, I said there was a battery leakage and the phone was very hot I told them there was liquid coming out of the box, they told me to send a picture, is it enough to spit it a few times on the bottom of the box? I'm serious, I don't know what a real battery leak looks like


RE: SE Samsung fast help - Volxu - 02-26-2022

battery leak doesnt look like spit so from what i have read in this forum its better to say for health and safety reasons you got rid of the product because it was too dangerous to keep ( something like that)


RE: SE Samsung fast help - mothered - 02-27-2022

Quote: is it enough to spit it a few times on the bottom of the box?
Don't overdo It.

Simply demonstrate signs of the leakage that's enough to justify your claim.


RE: SE Samsung fast help - OgQue - 02-27-2022

(02-27-2022, 01:13 AM)mothered Wrote:
Quote: is it enough to spit it a few times on the bottom of the box?
Don't overdo It.

Simply demonstrate signs of the leakage that's enough to justify your claim.
I'm going to call you again and say that the battery is just growing all the time and during the call "throw the phone into the trash" do you think it will work?

(02-27-2022, 01:45 PM)OgQue Wrote:
(02-27-2022, 01:13 AM)mothered Wrote:
Quote: is it enough to spit it a few times on the bottom of the box?
Don't overdo It.

Simply demonstrate signs of the leakage that's enough to justify your claim.
I'm going to call you again and say that the battery is just growing all the time and during the call "throw the phone into the trash" do you think it will work?
I'd say I'm afraid it will explode and I'll pretend to be shocked


RE: SE Samsung fast help - mothered - 02-27-2022

(02-27-2022, 01:45 PM)OgQue Wrote: I'm going to call you again and say that the battery is just growing all the time and during the call "throw the phone into the trash" do you think it will work?

I'd say I'm afraid it will explode and I'll pretend to be shocked
As per your comment below, are you not at the stage of having to send a photo of the damage?

(02-27-2022, 01:45 PM)OgQue Wrote: they told me to send a picture



RE: SE Samsung fast help - OgQue - 02-27-2022

(02-27-2022, 03:06 PM)mothered Wrote:
(02-27-2022, 01:45 PM)OgQue Wrote: I'm going to call you again and say that the battery is just growing all the time and during the call "throw the phone into the trash" do you think it will work?

I'd say I'm afraid it will explode and I'll pretend to be shocked
As per your comment below, are you not at the stage of having to send a photo of the damage?

(02-27-2022, 01:45 PM)OgQue Wrote: they told me to send a picture
I think it would be easier to ring again


RE: SE Samsung fast help - mothered - 02-28-2022

(02-27-2022, 03:40 PM)OgQue Wrote:
(02-27-2022, 03:06 PM)mothered Wrote:
(02-27-2022, 01:45 PM)OgQue Wrote: I'm going to call you again and say that the battery is just growing all the time and during the call "throw the phone into the trash" do you think it will work?

I'd say I'm afraid it will explode and I'll pretend to be shocked
As per your comment below, are you not at the stage of having to send a photo of the damage?

(02-27-2022, 01:45 PM)OgQue Wrote: they told me to send a picture
I think it would be easier to ring again
Yes, but are they awaiting a photo of the damage?


RE: SE Samsung fast help - OgQue - 02-28-2022

(02-28-2022, 02:36 AM)mothered Wrote:
(02-27-2022, 03:40 PM)OgQue Wrote:
(02-27-2022, 03:06 PM)mothered Wrote: As per your comment below, are you not at the stage of having to send a photo of the damage?
I think it would be easier to ring again
Yes, but are they awaiting a photo of the damage?
yes


RE: SE Samsung fast help - mothered - 03-01-2022

(02-28-2022, 05:14 PM)OgQue Wrote:
(02-28-2022, 02:36 AM)mothered Wrote:
(02-27-2022, 03:40 PM)OgQue Wrote: I think it would be easier to ring again
Yes, but are they awaiting a photo of the damage?
yes
Then Photoshop It and send It.


RE: SE Samsung fast help - HEIS - 05-10-2022

@OgQue so how did it go, have you succeeded?