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Stock X Refund Question - Printable Version

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Stock X Refund Question - JXN - 01-19-2022

Has anyone had any experience SE’ing Stock X?
wondering if it is difficult as i have heard their customer support is useless but i was looking to refund through pay pal?

RE: Stock X Refund Question - mothered - 01-19-2022

Quote:i have heard their customer support is useless
You got that right - appalling to say the least.

And they don't honour refunds, so good luck trying to get one approved.

Quote: i was looking to refund through pay pal?
Under the above circumstances, It's certainly one of the best options.

RE: Stock X Refund Question - JXN - 01-19-2022

(01-19-2022, 09:34 AM)mothered Wrote:
Quote: i was looking to refund through pay pal?
Under the above circumstances, It's certainly one of the best options.

Thankyou for your reply.
I have never used pay pal to refund so i am just wondering are they helpful? as in i show them evidence of stock x’s useless help should they give me a refund? if you know what i mean

RE: Stock X Refund Question - mothered - 01-19-2022

(01-19-2022, 09:54 AM)JXN Wrote: I have never used pay pal to refund so i am just wondering are they helpful? as in i show them evidence of stock x’s useless help should they give me a refund? if you know what i mean
Yes, I know what you're referring to.

In answer to your question, given StockX's policy of not honouring refunds, you'd need to tell PayPal that you were totally unaware of It at the time of purchase. Of course, as you've mentioned, provide PayPal with evidence of their lack of customer support/service.

RE: Stock X Refund Question - JXN - 01-29-2022

(01-19-2022, 10:08 AM)mothered Wrote: [quote="JXN" pid='1067992' dateline='1642582458']

In answer to your question, given StockX's policy of not honouring refunds, you'd need to tell PayPal that you were totally unaware of It at the time of purchase. Of course, as you've mentioned, provide PayPal with evidence of their lack of customer support/service.

I am extremely impressed with stock x customer support, I contacted them about my shoes saying delivered but i don’t have them. (as the delivery guy signed for them lmfao) and three days later got a email saying i have been refunded, No questions asked just gave me a refund. I may have just got very lucky with who i was speaking to? but then again they had no proof that “i” had received them.

RE: Stock X Refund Question - mothered - 01-30-2022

(01-29-2022, 11:31 PM)JXN Wrote: I am extremely impressed with stock x customer support, I contacted them about my shoes saying delivered but i don’t have them. (as the delivery guy signed for them lmfao) and three days later got a email saying i have been refunded, No questions asked just gave me a refund. I may have just got very lucky with who i was speaking to? but then again they had no proof that “i” had received them.
StockX can be difficult to deal with at the best of times, so I'd say the rep may have Issued the refund at his discretion.

At the end of the day, the SE succeeded, regardless of the circumstances Involved.