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Question about wrong item method with Amz - Printable Version

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Question about wrong item method with Amz - betalactame - 12-12-2021

Hello,

I'd like to SE Amz with the wrong item method. I want to keep the pricy item and send back the cheap one, but is it an issue if one item is sold by amazon.fr for my case, and an amazon store for the other item ? Should both products should be sold by amazon.fr or it doesn't matter ?

Thanks in advance.


RE: Question about wrong item method with Amz - mothered - 12-12-2021

Although Amazon Is not region-specific, It's best to buy the wrong Item from the same one as the original purchase.


RE: Question about wrong item method with Amz - betalactame - 12-12-2021

(12-12-2021, 01:53 AM)mothered Wrote: Although Amazon Is not region-specific, It's best to buy the wrong Item from the same one as the original purchase.

Okay thanks. The item I want to refund is 2.01 kg weight, the cheap one I found to "replace" it is 1.92 kg, is it alright or do I have to find something closer to 2.01 kg ?


RE: Question about wrong item method with Amz - mothered - 12-13-2021

(12-12-2021, 06:13 PM)betalactame Wrote: The item I want to refund is 2.01 kg weight, the cheap one I found to "replace" it is 1.92 kg, is it alright or do I have to find something closer to 2.01 kg ?
It's only a 90 gram difference, so It'll be fine.

If you want to play It safe, add a little extra packing.


RE: Question about wrong item method with Amz - betalactame - 12-13-2021

(12-13-2021, 02:39 AM)mothered Wrote:
(12-12-2021, 06:13 PM)betalactame Wrote: The item I want to refund is 2.01 kg weight, the cheap one I found to "replace" it is 1.92 kg, is it alright or do I have to find something closer to 2.01 kg ?
It's only a 90 gram difference, so It'll be fine.

If you want to play It safe, add a little extra packing.

Okay, do you know what kind of packing Amazon uses ? I have standard bubble wrap but it's probably not the same kind Amz is using. I might be a little bit nitpicky but I want to go the smoothest way possible so this is why I ask...


RE: Question about wrong item method with Amz - mothered - 12-14-2021

(12-13-2021, 05:03 PM)betalactame Wrote: do you know what kind of packing Amazon uses ?
Items differ In size and nature hence packed accordingly, so It's very difficult to generalize.