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Zalando SE help - Printable Version

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Zalando SE help - bananagio - 12-03-2021

zalando order is 2 items (1 shoe 1 clothing) - 130£ , 1.2 kg weight

best method to refund it ?????????

wanted to do PEB but the weight might be an issues

DNA is not possibile due to a picture taken by DPD

RE: Zalando SE help - mothered - 12-03-2021

Quote:1.2 kg weight
Too heavy, namely If an Investigation Is opened and they cross-check the weight with the carrier who serviced your delivery.

Quote:DNA is not possibile due to a picture taken by DPD
Will photos be taken externally, or the entryway of the home?

RE: Zalando SE help - bananagio - 12-03-2021

(12-03-2021, 03:16 AM)mothered Wrote:
Quote:1.2 kg weight
Too heavy, namely If an Investigation Is opened and they cross-check the weight with the carrier who serviced your delivery.

Quote:DNA is not possibile due to a picture taken by DPD
Will photos be taken externally, or the entryway of the home?

i think im gonna box it

RE: Zalando SE help - mothered - 12-04-2021

(12-03-2021, 04:54 PM)bananagio Wrote: i think im gonna box it
Are you planning to box both Items at 1.2 Kg?

RE: Zalando SE help - bananagio - 12-04-2021

(12-04-2021, 02:43 AM)mothered Wrote:
(12-03-2021, 04:54 PM)bananagio Wrote: i think im gonna box it
Are you planning to box both Items at 1.2 Kg?

i payed someone and since its hermes it can be LIT since hermes really dont give a siht

thank you for your replies @mothered

RE: Zalando SE help - mothered - 12-04-2021

(12-04-2021, 02:04 PM)bananagio Wrote:
(12-04-2021, 02:43 AM)mothered Wrote:
(12-03-2021, 04:54 PM)bananagio Wrote: i think im gonna box it
Are you planning to box both Items at 1.2 Kg?

i payed someone and since its hermes it can be LIT since hermes really dont give a siht

thank you for your replies @mothered
No problem at all.

And you're always welcome.

RE: Zalando SE help - bananagio - 01-05-2022

UPDATE , i got the refund

RE: Zalando SE help - torymafia - 01-05-2022

(01-05-2022, 08:25 PM)bananagio Wrote: UPDATE , i got the refund

Did you send back EB?

RE: Zalando SE help - mothered - 01-06-2022

(01-05-2022, 08:25 PM)bananagio Wrote: UPDATE , i got the refund
Nice.

Were there any complications Involved?

RE: Zalando SE help - bananagio - 01-07-2022

(01-05-2022, 10:11 PM)torymafia Wrote:
(01-05-2022, 08:25 PM)bananagio Wrote: UPDATE , i got the refund

Did you send back EB?

nah i did hermes LIT method
(01-06-2022, 01:48 AM)mothered Wrote: [quote="bananagio" pid='1065117' dateline='1641410733']
UPDATE , i got the refund
Nice.

Were there any complications Involved?
[/quote

not really just did the LIT method and i just got an email form them being sorry about it and giving me a refund did ask for a POP