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Amazon DNA (PR) - Printable Version

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Amazon DNA (PR) - dontgiveafuck - 10-26-2021

I'm trying to DNA a 300gbp monitor from amazon, and I have done a few DNA's on amazon before, so this time they gave me the copy paste message

Thank you for your patience. To resolve your issue, I request you to file a police report regarding the incident. If the issue isn't resolved after contacting local police, please contact us again and include a PDF, JPG or PNG copy of the completed police report to the following address: uk-deliveryinvestigation@Amazon.co.uk Once you file a report, the police will investigate this from their end and will provide you a report after the investigation is done.
Please provide us with that completed report and we'll validate it and assist you with further actions. \

I understand that you didn't receive the order. However, from our sources, we found that the item was delivered. We came to this conclusion mainly based on the timed geocode stamp of the delivery location. Therefore, I request you to kindly file the report so that the local authorities could look into it.

Once the local authorities complete their initial investigation​, they'll provide you with a report once they close the investigation. Please provide us with that report and we'll definitely assist you.we've already checked all the details and accordingly, the order has been delivered to you.

As you haven't received the item even though it states delivered, we kindly request you to file the report.


Firstly, time geocode stamp? sounds like bs to me.
I want to file a pr but I live with my family, and they obviously know I received the monitor etc, so I want to make sure they don't find out I filed a pr, how should I do it?

RE: Amazon DNA (PR) - Section - 10-26-2021

(10-26-2021, 09:50 PM)dontgiveafuck Wrote: I'm trying to DNA a 300gbp monitor from amazon, and I have done a few DNA's on amazon before, so this time they gave me the copy paste message

Thank you for your patience. To resolve your issue, I request you to file a police report regarding the incident. If the issue isn't resolved after contacting local police, please contact us again and include a PDF, JPG or PNG copy of the completed police report to the following address: uk-deliveryinvestigation@Amazon.co.uk Once you file a report, the police will investigate this from their end and will provide you a report after the investigation is done.
Please provide us with that completed report and we'll validate it and assist you with further actions. \

I understand that you didn't receive the order. However, from our sources, we found that the item was delivered. We came to this conclusion mainly based on the timed geocode stamp of the delivery location. Therefore, I request you to kindly file the report so that the local authorities could look into it.

Once the local authorities complete their initial investigation, they'll provide you with a report once they close the investigation. Please provide us with that report and we'll definitely assist you.we've already checked all the details and accordingly, the order has been delivered to you.

As you haven't received the item even though it states delivered, we kindly request you to file the report.


Firstly, time geocode stamp? sounds like bs to me.
I want to file a pr but I live with my family, and they obviously know I received the monitor etc, so I want to make sure they don't find out I filed a pr, how should I do it?

I would avoid filing an actual police report, I was in the same position as you a few years back but instead of amazon requesting the PR, PayPal was asking for it for a refund I was trying to do, and it was only for like 300GBP.
In the end, I ended up taking the L, and didn't bother with the PR, especially if you've done multiple refunds, you just don't want everything catching up to you over 300 quid refund. DO as you wish but i would advise against it mate.

RE: Amazon DNA (PR) - dontgiveafuck - 10-26-2021

(10-26-2021, 10:01 PM)Section Wrote:
(10-26-2021, 09:50 PM)dontgiveafuck Wrote: I'm trying to DNA a 300gbp monitor from amazon, and I have done a few DNA's on amazon before, so this time they gave me the copy paste message

Thank you for your patience. To resolve your issue, I request you to file a police report regarding the incident. If the issue isn't resolved after contacting local police, please contact us again and include a PDF, JPG or PNG copy of the completed police report to the following address: uk-deliveryinvestigation@Amazon.co.uk Once you file a report, the police will investigate this from their end and will provide you a report after the investigation is done.
Please provide us with that completed report and we'll validate it and assist you with further actions. \

I understand that you didn't receive the order. However, from our sources, we found that the item was delivered. We came to this conclusion mainly based on the timed geocode stamp of the delivery location. Therefore, I request you to kindly file the report so that the local authorities could look into it.

Once the local authorities complete their initial investigation, they'll provide you with a report once they close the investigation. Please provide us with that report and we'll definitely assist you.we've already checked all the details and accordingly, the order has been delivered to you.

As you haven't received the item even though it states delivered, we kindly request you to file the report.


Firstly, time geocode stamp? sounds like bs to me.
I want to file a pr but I live with my family, and they obviously know I received the monitor etc, so I want to make sure they don't find out I filed a pr, how should I do it?

I would avoid filing an actual police report, I  was in the same position as you a few years back but instead of amazon requesting the PR, PayPal was asking for it for a refund I was trying to do, and it was only for like 300GBP.
In the end, I ended up taking the L, and didn't bother with the PR, especially if you've done multiple refunds, you just don't want everything catching up to you over 300 quid refund. DO as you wish but i would advise against it mate.
fair point
Damn I think amazon have me flagged. Trying a small 40gbp partial and

We have fully investigated this matter, including with the delivery carrier who delivered the package. Based on the outcome of our investigations, we believe the package was delivered to the correct address. In particular we have considered information from our records, as follows which indicate the item as delivered:
Accordingly, based on our investigations, we won’t be able to provide a replacement or refund for this order at this time. If you think that someone has intercepted your item without your permission, this is a crime, and you may wish to contact your local police authorities to pursue this matter further.
//

​Hello,
​
​We’re sorry to hear that you haven’t received your item(s) from order
We have fully investigat​ed this matter, including with the delivery carrier who delivered the package. Based on the outcome of our investigations, we believe the package was delivered to the correct address. In particular we have considered information from our records, as follows which indicate the item as delivered:

- the timed geocode stamp of the delivery location;
- information collected at the point of delivery; and
- the package weight and reported condition upon delivery.

Accordingly, based on our investigations, we won’t be able to provide a replacement or refund for this order at this time. If you think that someone has intercepted your item without your permission, this is a crime, and you may wish to contact your local police authorities to pursue this matter further.

If the issue isn't resolved after contacting local police, please contact us again and include a PDF, JPG or PNG copy of the police report to the following address: uk-deliveryinvestigation@Amazon.co.uk. Please be sure​ to include key information including:

- The police report number regarding this incident​
- Name of related station
- Crime Reference Number/URL of report/Reference number provided
- [If reported to a local station over the phone: The name and badge number of reporting officer, and contact number of the station. Please note we are unable to accept 101 as a contact number to verify police reports.] ​
- [If reported to the police online: Provide a copy of the acknowledgement receipt email or reference number].
Please contact us back when the police report is complete. We are unable to accept police reports that are in “pending” or any other incomplete status.

Please note: to assist in obtaining a police report, we recommend that you provide a copy of this email to the police to help explain what has happened. We will happily cooperate with the police as part of any investigation. We will then validate the report with the local police force in question; for that reason, we are unable to accept reports filed with Action Fraud, as this is a reporting centre, rather than a local police force.

Thank you for your understanding.

RE: Amazon DNA (PR) - mothered - 10-27-2021

Quote:To resolve your issue, I request you to file a police report regarding the incident
As I keep mentioning, a PR Is simply required for administration purposes to move forward with your claim.

Comply with their request and file one.

RE: Amazon DNA (PR) - dontgiveafuck - 10-27-2021

(10-27-2021, 08:06 AM)mothered Wrote:
Quote:To resolve your issue, I request you to file a police report regarding the incident
As I keep mentioning, a PR Is simply required for administration purposes to move forward with your claim.

Comply with their request and file one.

Alright, but how do I file one without my family knowing, can I do one over the internet without them showing up or calling home or some shit

RE: Amazon DNA (PR) - mothered - 10-28-2021

(10-27-2021, 07:44 PM)dontgiveafuck Wrote: but how do I file one without my family knowing, can I do one over the internet without them showing up or calling home or some shit
Unless there Is evidence of fraudulent behavior, you will not be contacted.

And yes, where available, you can file a report online.

RE: Amazon DNA (PR) - dontgiveafuck - 10-28-2021

(10-28-2021, 01:55 AM)mothered Wrote:
(10-27-2021, 07:44 PM)dontgiveafuck Wrote: but how do I file one without my family knowing, can I do one over the internet without them showing up or calling home or some shit
Unless there Is evidence of fraudulent behavior, you will not be contacted.

And yes, where available, you can file a report online.
Filed, what do you think they're going to do? any success stories / info about what happens after filing said PR?

RE: Amazon DNA (PR) - mothered - 10-28-2021

(10-28-2021, 04:08 AM)dontgiveafuck Wrote: Filed, what do you think they're going to do?
They'll Include the PR In their Investigation and after evaluating the claim, they will reply with the outcome - most of which Is In favor of the SE'er.

RE: Amazon DNA (PR) - dontgiveafuck - 10-28-2021

(10-28-2021, 08:50 AM)mothered Wrote:
(10-28-2021, 04:08 AM)dontgiveafuck Wrote: Filed, what do you think they're going to do?
They'll Include the PR In their Investigation and after evaluating the claim, they will reply with the outcome - most of which Is In favor of the SE'er.

So are amazon going to tell police all the SE's I've done? lmao

RE: Amazon DNA (PR) - mothered - 10-29-2021

(10-28-2021, 09:07 PM)dontgiveafuck Wrote: So are amazon going to tell police all the SE's I've done? lmao
Not at all.

The report Is only required for the Incident of your current claim, and not your history of events.