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Successful Perfume Refund! - Printable Version

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Successful Perfume Refund! - BetterThings2 - 10-14-2021

Was just approved for a refund of my perfume by using the broken glass method! The rep did not ask for any pictures, they just ran it through an automated system which I believe is used to determine on the spot refunds. It was a designer brand of perfume. Forgot to add, the perfume was from Sephora.

RE: Successful Perfume Refund! - fi3ld - 10-14-2021

They ask for number of order when contacting customer support brother, means i have to buy the product.
do-able, but i don't know if it's gonna work like that in their russian website.
And thanks for the share Smile

RE: Successful Perfume Refund! - BetterThings2 - 10-14-2021

(10-14-2021, 11:19 PM)fi3ld Wrote: They ask for number of order when contacting customer support brother, means i have to buy the product.
do-able, but i don't know if it's gonna work like that in their russian website.
And thanks for the share Smile
Yes, I bought the item, then when it arrived I called customer support and told them I noticed a strong perfume smell, that the bottle was broken and cut my hand when cleaning up the glass. This method should work regardless of website. This a refund method not a pure SE with no money upfront.

RE: Successful Perfume Refund! - fi3ld - 10-15-2021

(10-14-2021, 11:32 PM)BetterThings2 Wrote:
(10-14-2021, 11:19 PM)fi3ld Wrote: They ask for number of order when contacting customer support brother, means i have to buy the product.
do-able, but i don't know if it's gonna work like that in their russian website.
And thanks for the share Smile
Yes, I bought the item, then when it arrived I called customer support and told them I noticed a strong perfume smell,  that the bottle was broken and cut my hand when cleaning up the glass.  This method should work regardless of website.  This a refund method not a pure SE with no money upfront.

I got you, well it's my priority after getting some money enough for a perfume Biggrin
Appreciated brother

RE: Successful Perfume Refund! - BetterThings2 - 10-15-2021

(10-15-2021, 01:07 AM)fi3ld Wrote:
(10-14-2021, 11:32 PM)BetterThings2 Wrote:
(10-14-2021, 11:19 PM)fi3ld Wrote: They ask for number of order when contacting customer support brother, means i have to buy the product.
do-able, but i don't know if it's gonna work like that in their russian website.
And thanks for the share Smile
Yes, I bought the item, then when it arrived I called customer support and told them I noticed a strong perfume smell,  that the bottle was broken and cut my hand when cleaning up the glass.  This method should work regardless of website.  This a refund method not a pure SE with no money upfront.

I got you, well it's my priority after getting some money enough for a perfume Biggrin
Appreciated brother
No problem, thanks for replying!

RE: Successful Perfume Refund! - mothered - 10-15-2021

(10-14-2021, 11:32 PM)BetterThings2 Wrote: I bought the item, then when it arrived I called customer support and told them I noticed a strong perfume smell,  that the bottle was broken and cut my hand when cleaning up the glass. 
I've written an article a while back discussing a similar scenario.

Good work, well done.

RE: Successful Perfume Refund! - BetterThings2 - 10-15-2021

(10-15-2021, 04:05 AM)mothered Wrote:
(10-14-2021, 11:32 PM)BetterThings2 Wrote: I bought the item, then when it arrived I called customer support and told them I noticed a strong perfume smell,  that the bottle was broken and cut my hand when cleaning up the glass. 
I've written an article a while back discussing a similar scenario.

Good work, well done.
Thank you, I appreciate it!

RE: Successful Perfume Refund! - elemenowpee - 10-15-2021

thanks for sharing your success story

RE: Successful Perfume Refund! - BetterThings2 - 10-15-2021

(10-15-2021, 06:35 AM)sdoin Wrote: thanks for sharing your success story
No problem.

RE: Successful Perfume Refund! - PEDRO_PEDRO0 - 10-15-2021

Thanks for sharing your story. I'm about to try a similar method to get a perfume. What would you have done if they asked you for a photo or video? my idea would be to send a corrupted video or photo but another option is to just say you threw everything before taking a photo.