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AMD SE - Printable Version

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AMD SE - K03NT3S31N - 09-20-2021

As explained in @xVita's AMD thread, I've also got my RMA approved.

How did I get here?
Got the serial number from an AMD ryzen 9 from eBay and contacted support.
POP was faked. For the pictures (cpu in motherboard + piece of paper showing the service no.), I used the corrupted file method.

I've now prepared the package to box AMD. I'll post updates here as soon as they answer.

RE: AMD SE - mothered - 09-20-2021

Quote:I used the corrupted file method.
As a matter of Interest, was It a lengthy process or pretty straightforward?

RE: AMD SE - K03NT3S31N - 09-20-2021

(09-20-2021, 05:35 PM)mothered Wrote:
Quote:I used the corrupted file method.
As a matter of Interest, was It a lengthy process or pretty straightforward?
It took exactly 10 days.
It was quite a lot back and forth, but eventually the rep gave in.

RE: AMD SE - karlthegod - 09-21-2021

(09-20-2021, 05:35 PM)mothered Wrote: As a matter of Interest, was It a lengthy process or pretty straightforward?
Was curious on this as well.

(09-20-2021, 05:52 PM)K03NT3S31N Wrote: It took exactly 10 days.
It was quite a lot back and forth, but eventually the rep gave in.
Nice! Glad it got approved!

RE: AMD SE - mothered - 09-21-2021

(09-20-2021, 05:52 PM)K03NT3S31N Wrote: It took exactly 10 days.
It was quite a lot back and forth, but eventually the rep gave in.
I assumed the corrupted file method would've been a somewhat lengthy process, thanks for confirming It.

Well done with persevering with It throughout the claim's assessment.

RE: AMD SE - K03NT3S31N - 09-22-2021

Update: Boxed AMD. //2short

RE: AMD SE - mothered - 09-22-2021

(09-22-2021, 03:41 PM)K03NT3S31N Wrote: Update: Boxed AMD.
Well done.

Were there any complications Involved?

RE: AMD SE - K03NT3S31N - 09-22-2021

Quote:Well done.

Were there any complications Involved?
Oh, my bad. By 'boxed' I meant that I've sent the package. Keep you update as soon as they receive the package.

RE: AMD SE - Zeek96 - 09-22-2021

do they send out the new one in advance? do you use a drop?

RE: AMD SE - Saibokbuy - 09-22-2021

please update with us ! Thanks for sharing