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+--- Thread: Return switch Amazon warehouse deals (/Thread-Return-switch-Amazon-warehouse-deals)
Return switch Amazon warehouse deals - Bruce_Boy - 06-13-2021
I returned switched a vr, all i did was switch out base stations with older models with amazon warehouse deals. i get an email later saying "Our returns department advised us that they received an incorrect item". the entire value of item is $1,000 USD. What are my options? should I continue to say that those are the items I received which I already returned. If this does not work, will they send me back the "incorrect" items back to me? or they will keep it and i suffer a 1k loss?
RE: Return switch Amazon warehouse deals - mothered - 06-14-2021
Quote:I returned switched a vr, all i did was switch out base stations with older models with amazon warehouse dealsWhat was your reason for the return?
Quote:will they send me back the "incorrect" items back to me? or they will keep it and i suffer a 1k loss?
If they've established It's not their product, they cannot keep something that's not rightfully theirs.
Quote: should I continue to say that those are the items I received which I already returnedGiven Amazon Warehouse Deals offers used/returned goods, this will certainly help justify your actions.
RE: Return switch Amazon warehouse deals - Bruce_Boy - 06-14-2021
[quote="mothered" pid='1023250' dateline='1623643682']
Quote:I returned switched a vr, all i did was switch out base stations with older models with amazon warehouse dealsWhat was your reason for the return?
I bought a VR set so I can switch only the two base stations. I had the 1.0s so i Switched to the 2.0s. The weight is basically the same
RE: Return switch Amazon warehouse deals - mothered - 06-14-2021
(06-14-2021, 06:39 AM)Bruce_Boy Wrote: I bought a VR set so I can switch only the two base stations. I had the 1.0s so i Switched to the 2.0s. The weight is basically the sameI understand that.
Let me rephrase my question. What excuse did you use to return the Item?
RE: Return switch Amazon warehouse deals - Bruce_Boy - 06-14-2021
(06-14-2021, 10:03 AM)mothered Wrote:(06-14-2021, 06:39 AM)Bruce_Boy Wrote: I bought a VR set so I can switch only the two base stations. I had the 1.0s so i Switched to the 2.0s. The weight is basically the sameI understand that.
Let me rephrase my question. What excuse did you use to return the Item?
I just did the normal "wrong item received" and in the description i typed in I received these instead of what I was suppose to receive. and went through with the return process
RE: Return switch Amazon warehouse deals - mothered - 06-14-2021
(06-14-2021, 04:18 PM)Bruce_Boy Wrote: I just did the normal "wrong item received" and in the description i typed in I received these instead of what I was suppose to receive. and went through with the return processThanks for the details.
As stated In my earlier post, Amazon Warehouse Deals stock and dispatch returned/used goods, so the wrong Item received justifies your claim- for the fact that you've (seemingly) purchased someone else's return.
Simply tell them that you're returning what they originally sent.