(05-20-2021, 05:07 PM)mothered Wrote: Provided they're still under warranty, use the serial number method by claiming Its respective Item Is defective.

There's a number of ways to use the method, but It's way beyond the scope of this post to document the lot. Generally speaking, when you contact the company, the rep will (most likely) go through a few troubleshooting steps to try and determine why It's defective, which you'll obviously say It's still not functioning. After he's satisfied of the faulty Item, a refund/replacement will be authorized but only after the company receives your (seemingly) defective product.  Evidently, you have no Intention to return something you don't have to begin with, hence you can box them.

Alternatively, If the Item Is within their refund/replacement policy (due to a change of mind or otherwise as stated In their terms), you can ask for either of the two and once again, use the box method.

Rather than returning the Item, some companies such as Logitech or SteelSeries, may request a "POD" (Proof Of Destruction), which Involves providing photographic evidence that the Item has In fact been destroyed, of which the Image/photo must be manipulated with precision to fulfill their request accordingly. But that's a different story altogether.

(05-20-2021, 05:37 PM)Balsoan Wrote: Yes they are still under warranty. It a couples days, since the person has bought them. I just managed to get all the Serial Numbers and some pictures of the boxes etc.

(05-20-2021, 05:37 PM)Balsoan Wrote: Correct me if i’m wrong, but the boxing is where i put something similar in weight in the box and send it to them right?

(05-20-2021, 05:37 PM)Balsoan Wrote: The time i tried to do that, they asked me file a police report. Did i do something wrong, or do you havr any tips?

(05-21-2021, 03:45 AM)mothered Wrote:

(05-20-2021, 05:37 PM)Balsoan Wrote: Yes they are still under warranty. It a couples days, since the person has bought them. I just managed to get all the Serial Numbers and some pictures of the boxes etc.

Sounds good.

Check their terms to see whether you can get a refund/replacement for a change of mind (and the like) or otherwise. This will save you the hassle of claiming the Item Is defective.

(05-20-2021, 05:37 PM)Balsoan Wrote: Correct me if i’m wrong, but the boxing is where i put something similar in weight in the box and send it to them right?

Yes, the weight must match the Item you're SEing and the objective Is to make the package appear as though It was tampered with during transit, and the Item was stolen before the company received the return.

For an In depth guide, checkout my tutorial on my blog by entering "the boxing method" In the search function.

(05-20-2021, 05:37 PM)Balsoan Wrote: The time i tried to do that, they asked me file a police report. Did i do something wrong, or do you havr any tips?

No, you didn't do anything wrong.

Due to the nature of the method, a police report Is warranted and simply required to move forward with the claim, so It's perfectly fine to file one.

(05-22-2021, 12:26 AM)Balsoan Wrote: Thank you very much, i will do like you said. And i really appreciate all the info, support and all the effort from you. Thought it should be said more often.