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(Help) adidas refund method - Printable Version

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(Help) adidas refund method - Jimvvs - 05-04-2021

Ive had a refunder to a refund for me and i received this email “ Hello ..,
We've been informed by our carrier that they have lost your order during delivery.
Please accept our sincerest apologies for this. A full refund has been authorised to the payment method used for your order.” - refund took like 3 4 days turn around time seems like a good method could anyone guide me on how to do it?


RE: (Help) adidas refund method - mothered - 05-04-2021

What exactly did the refunder ask you to provide prior to the SE taking place?


RE: (Help) adidas refund method - Jimvvs - 05-04-2021

Name of items, number or items, price of order, full name , order email, shipping & billing details, order number, tracking number, payment method, order date, order date of arrival , how i received the items, carrier service, phone number and how many boxes/parcels few obvious ones in there but just thought id include them all


RE: (Help) adidas refund method - mothered - 05-05-2021

(05-04-2021, 06:32 PM)Jimvvs Wrote: Name of items, number or items, price of order, full name , order email, shipping & billing details, order number, tracking number, payment method, order date, order date of arrival , how i received the items, carrier service, phone number and how many boxes/parcels few obvious ones in there but just thought id include them all
What actions did he take after receiving the above details?


RE: (Help) adidas refund method - Jimvvs - 05-05-2021

He didnt say anything else to me just got on with the refund

(05-05-2021, 05:28 AM)mothered Wrote:
(05-04-2021, 06:32 PM)Jimvvs Wrote: Name of items, number or items, price of order, full name , order email, shipping & billing details, order number, tracking number, payment method, order date, order date of arrival , how i received the items, carrier service, phone number and how many boxes/parcels few obvious ones in there but just thought id include them all
What actions did he take after receiving the above details?



RE: (Help) adidas refund method - KolTas - 05-05-2021

It's a simple FTID, usually takes about 14-20 days. Cheers.


RE: (Help) adidas refund method - Jimvvs - 05-05-2021

Dont think it was this took 4 days for the refund

(05-05-2021, 03:48 PM)KolTas Wrote: It's a simple FTID, usually takes about 14-20 days. Cheers.



RE: (Help) adidas refund method - mothered - 05-05-2021

(05-05-2021, 12:48 PM)Jimvvs Wrote: He didnt say anything else to me just got on with the refund
With the limited Information at hand, It's difficult to conclude the method used.


RE: (Help) adidas refund method - kingofpickles - 05-06-2021

It looks like a DNA to me. Carrier investigation turned out that package was lost as the client claim not received and they didn't have it with them anymore.


RE: (Help) adidas refund method - fenderbassjazz - 05-15-2021

(05-06-2021, 03:57 PM)kingofpickles Wrote: It looks like a DNA to me. Carrier investigation turned out that package was lost as the client claim not received and they didn't have it with them anymore.

Seems to be the most likely option, I think I'd do the same.