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Dell/Alienware - Printable Version

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Dell/Alienware - holio2k - 04-28-2021

Anyone here SEd any Dell or Alienware stuff recently? Im doing an Alienware monitor and they are asking for pics. That I can fix, but in one field they want me to write down the retailer. I git the invoice from the original buyer and it was bought directly from Dell. Should I use that in that or use another, like Ebay or something similar? Thanks


RE: Dell/Alienware - mothered - 04-29-2021

Quote:I git the invoice from the original buyer and it was bought directly from Dell. Should I use that in that or use another, like Ebay or something similar?
If It relates to a purchase from Dell, wouldn't each one serve the same purpose?


RE: Dell/Alienware - holio2k - 04-29-2021

Yes but i did a warranty transfer to my name. I's an original invoice so I'm afraid if I provide them with a false Ebay invoice my se will fail. I really don't know what to tell them. Maybe if I tell them I bought it directfly from the the previous owner and write Dell on the note? I don't know...

This is the info they want:

Post-it size it's the recommended one, use an indelible ink pen and try to get the picture with good lighting and without blur; it must be made with your handwriting.



It should contain 7 lines with information:



1. Full name:

2. Phone number:

3. Email:

4. Address:

5. Time and date:

6. Retailer:

7. Case number:


RE: Dell/Alienware - priteshbishi - 04-29-2021

Are you doing it via chat or call?


RE: Dell/Alienware - holio2k - 04-29-2021

(04-29-2021, 07:04 AM)priteshbishi Wrote: Are you doing it via chat or call?

Call

The chat option wasnt available so I had to call. So now I can atleast e-mail them.


RE: Dell/Alienware - priteshbishi - 04-29-2021

(04-29-2021, 08:06 AM)holio2k Wrote:
(04-29-2021, 07:04 AM)priteshbishi Wrote: Are you doing it via chat or call?

Call

The chat option wasnt available so I had to call. So now I can atleast e-mail them.

Mention Dell if you have the real invoice


RE: Dell/Alienware - holio2k - 04-29-2021

(04-29-2021, 09:23 AM)priteshbishi Wrote:
(04-29-2021, 08:06 AM)holio2k Wrote:
(04-29-2021, 07:04 AM)priteshbishi Wrote: Are you doing it via chat or call?

Call

The chat option wasnt available so I had to call. So now I can atleast e-mail them.

Mention Dell if you have the real invoice

Thx


RE: Dell/Alienware - mothered - 04-29-2021

(04-29-2021, 06:45 AM)holio2k Wrote: Yes but i did a warranty transfer to my name. I's an original invoice
I see, I wasn't aware of the transfer.

In that case and as mentioned above, use Dell.


RE: Dell/Alienware - holio2k - 04-29-2021

Btw, anyone got this model of monitor? I need some photos, can pay if you like. Thanks.


RE: Dell/Alienware - priteshbishi - 04-29-2021

(04-29-2021, 02:03 PM)holio2k Wrote: Btw, anyone got this model of monitor? I need some photos, can pay if you like. Thanks.

Which model and what kind of photo?