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+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Refund help (/Thread-Refund-help--136329)
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Refund help - poolboy - 03-14-2021
I went over the dna and empty box method for my friend to try on some ram he ordered through amazon, he opted to use dna. Needless to say he might have choked when she provided a picture of the package at his house, he didnt respond with anything when she did, how would i go about helping him if its safe.
RE: Refund help - mothered - 03-14-2021
Quote:I went over the dna and empty box method for my friend to try on some ram he ordered through amazon, he opted to use dnaIf It's a single stick, It's extremely light hence on the grounds It cannot be viewed externally, your friend should've used the missing Item method.
Quote:she provided a picture of the package at his housePrecisely what does the photo display?
RE: Refund help - poolboy - 03-14-2021
(03-14-2021, 08:58 AM)mothered Wrote:It shows nothing related to his address, just the package on the front of his porch.Quote:I went over the dna and empty box method for my friend to try on some ram he ordered through amazon, he opted to use dnaIf It's a single stick, It's extremely light hence on the grounds It cannot be viewed externally, your friend should've used the missing Item method.
Quote:she provided a picture of the package at his housePrecisely what does the photo display?
RE: Refund help - Roadman - 03-14-2021
He can still start a new live chat and say eb/meb.
Furthermore, a picture left on your doorstep (closed door) doesn't mean YOU have received it.
I would still however recommend trying again using eb method.
RE: Refund help - mothered - 03-14-2021
(03-14-2021, 09:05 AM)poolboy Wrote: It shows nothing related to his address, just the package on the front of his porch.If the porch does not contain any distinct features, It renders the photo Inconclusive- It could be anyone's home.
RE: Refund help - poolboy - 03-14-2021
(03-14-2021, 09:47 AM)mothered Wrote:so should I go on his acc and tell another agent Its still dna or should I start on the eb.(03-14-2021, 09:05 AM)poolboy Wrote: It shows nothing related to his address, just the package on the front of his porch.If the porch does not contain any distinct features, It renders the photo Inconclusive- It could be anyone's home.
RE: Refund help - Roadman - 03-14-2021
Dna they will make you ask for a police report. Do you really want all that stress? There's a chance eb requires a police report, but it's nowhere near as high as a dna claim requesting one.
RE: Refund help - poolboy - 03-14-2021
(03-14-2021, 09:54 AM)Roadman Wrote: Dna they will make you ask for a police report. Do you really want all that stress? There's a chance eb requires a police report, but it's nowhere near as high as a dna claim requesting one.Ok, sounds good.So the whole other chat with the other agent won't change anything if I take over for him and say eb, just wondering, I'm pretty new to social engineering and amazons policies.
RE: Refund help - Roadman - 03-14-2021
(03-14-2021, 10:09 AM)poolboy Wrote:Yes that's correct but I would recommend using the live chat several times first for different reasons in case the past chat history comes up. (even if it does come up it shouldn't be an issue)(03-14-2021, 09:54 AM)Roadman Wrote: Dna they will make you ask for a police report. Do you really want all that stress? There's a chance eb requires a police report, but it's nowhere near as high as a dna claim requesting one.Ok, sounds good.So the whole other chat with the other agent won't change anything if I take over for him and say eb, just wondering, I'm pretty new to social engineering and amazons policies.
If your friend wants he can send an email (cs-reply@Amazon.com /.co.uk. Sometimes you might get a bad live chat rep but a good email rep.
@mothered I believe he's waiting for your advice.
RE: Refund help - poolboy - 03-14-2021
(03-14-2021, 10:39 AM)Roadman Wrote:Ok thank you for the response, if the chat history isnt a problem ill just go ahead with eb.(03-14-2021, 10:09 AM)poolboy Wrote:Yes that's correct but I would recommend using the live chat several times first for different reasons in case the past chat history comes up. (even if it does come up it shouldn't be an issue)(03-14-2021, 09:54 AM)Roadman Wrote: Dna they will make you ask for a police report. Do you really want all that stress? There's a chance eb requires a police report, but it's nowhere near as high as a dna claim requesting one.Ok, sounds good.So the whole other chat with the other agent won't change anything if I take over for him and say eb, just wondering, I'm pretty new to social engineering and amazons policies.
If your friend wants he can send an email (cs-reply@Amazon.com /.co.uk. Sometimes you might get a bad live chat rep but a good email rep.
@mothered I believe he's waiting for your advice.