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Swap Apple Tv4 with Apple Tv5 - Printable Version

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+--- Thread: Swap Apple Tv4 with Apple Tv5 (/Thread-Swap-Apple-Tv4-with-Apple-Tv5)

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Swap Apple Tv4 with Apple Tv5 - Glux007 - 11-21-2020

Hi,

Recently I’ve bought an used Apple Tv5 from Amazon. I’ve returned my older yet spotless Applt Tv which looks nearly identical and packaged it identically. I’ve returned it but I’ve got a mail stating the object is not the same. I’ve replied that I didn’t open it ofc. Any steps I can take in advance to let this SE succeed?

Regerds
Glux


RE: Swap Apple Tv4 with Apple Tv5 - mothered - 11-22-2020

Quote:Recently I’ve bought an used Apple Tv5 from Amazon. I’ve returned my older yet spotless Applt Tv which looks nearly identical and packaged it identically. I’ve returned it but I’ve got a mail stating the object is not the same.
You've obviously used the sealed box method, so did you reseal the box without any signs of tampering whatsoever?

Quote:I’ve replied that I didn’t open it ofc. Any steps I can take in advance to let this SE succeed?
Plead Ignorance, and tell them that you've returned the box In the same manner as It was received.

For all they know, you could've purchased someone else's return, hence the different Item enclosed.


RE: Swap Apple Tv4 with Apple Tv5 - Glux007 - 11-22-2020

Hi Mothered, I took pictures before and after while opening the box to ensure it was the same.
I’ll go for the ignorance! Wish me luck and thanks as always Mothered Smile

I’ll keep you posted on the outcome.


RE: Swap Apple Tv4 with Apple Tv5 - mothered - 11-22-2020

(11-22-2020, 10:41 AM)Glux007 Wrote: Hi Mothered, I took pictures before and after while opening the box to ensure it was the same.
I’ll go for the ignorance! Wish me luck and thanks as always Mothered Smile

I’ll keep you posted on the outcome.
You're most welcome.

In terms of purchasing someone else's return, It does happen and actually did as per this thread (the last paragraph In my quote).
We shall await your update, good luck.


RE: Swap Apple Tv4 with Apple Tv5 - Ddog - 11-22-2020

how did you reseal the box?


RE: Swap Apple Tv4 with Apple Tv5 - Glux007 - 11-22-2020

The warehouse used Apple TV was sealed with ordinary scotch tape. So I resealed it the same way as it used to be.


RE: Swap Apple Tv4 with Apple Tv5 - Ddog - 11-22-2020

(11-22-2020, 04:13 PM)Glux007 Wrote: The warehouse used Apple TV was sealed with ordinary scotch tape. So I resealed it the same way as it used to be.
did you buy it from amazon warechouse?


RE: Swap Apple Tv4 with Apple Tv5 - Glux007 - 11-23-2020

(11-22-2020, 06:24 PM)Ddog Wrote:
(11-22-2020, 04:13 PM)Glux007 Wrote: The warehouse used Apple TV was sealed with ordinary scotch tape. So I resealed it the same way as it used to be.
did you buy it from amazon warechouse?

Yes I did.


RE: Swap Apple Tv4 with Apple Tv5 - Ddog - 11-23-2020

(11-23-2020, 07:25 PM)Glux007 Wrote:
(11-22-2020, 06:24 PM)Ddog Wrote:
(11-22-2020, 04:13 PM)Glux007 Wrote: The warehouse used Apple TV was sealed with ordinary scotch tape. So I resealed it the same way as it used to be.
did you buy it from amazon warechouse?

Yes I did.
you should get the refund then, just keep saying that was the item you got and you should be fine


RE: Swap Apple Tv4 with Apple Tv5 - mothered - 11-23-2020

(11-23-2020, 07:29 PM)Ddog Wrote: you should get the refund then, just keep saying that was the item you got and you should be fine
This ^

Given It was ordered from Amazon Warehouse Deals, you've simply purchased someone else's return.