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Surface Pro double dip - Printable Version

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Surface Pro double dip - randylahey586 - 11-09-2020

My Surface Pro 5 died recently and I just had an idea.
If I go to Best Buy and buy a Surface Pro 7 I can swap and return the broken one since they are exactly the same size and design. But before I return it, call Microsoft customer service and say that my battery started to bulge out. There are plenty of pictures on google images I can provide them if they ask for proof. That way I have a legit serial number and receipt I can provide them plus they cant ask me to ship it back since its a hazard. In theory if this works I will end up with 2 new Surface Pros
Do you guys think this will work?

RE: Surface Pro double dip - mothered - 11-09-2020

Quote:If I go to Best Buy and buy a Surface Pro 7 I can swap and return the broken one since they are exactly the same size and design
They may check the return, so use the sealed box method.

Quote:call Microsoft customer service........plus they cant ask me to ship it back since its a hazard
Is more so depends whether the carrier handles hazardous/dangerous goods.

RE: Surface Pro double dip - randylahey586 - 11-09-2020

(11-09-2020, 07:50 AM)mothered Wrote:
Quote:If I go to Best Buy and buy a Surface Pro 7 I can swap and return the broken one since they are exactly the same size and design
They may check the return, so use the sealed box method.

Quote:call Microsoft customer service........plus they cant ask me to ship it back since its a hazard
Is more so depends whether the carrier handles hazardous/dangerous goods.

Thanks, that's a good point on the carrier. Gonna give it a shot one of these days

RE: Surface Pro double dip - mothered - 11-09-2020

(11-09-2020, 07:56 AM)randylahey586 Wrote:
(11-09-2020, 07:50 AM)mothered Wrote:
Quote:If I go to Best Buy and buy a Surface Pro 7 I can swap and return the broken one since they are exactly the same size and design
They may check the return, so use the sealed box method.

Quote:call Microsoft customer service........plus they cant ask me to ship it back since its a hazard
Is more so depends whether the carrier handles hazardous/dangerous goods.

Thanks, that's a good point on the carrier. Gonna give it a shot one of these days
You're welcome.

You've formulated a very good approach, It just needs a little fine-tuning.