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Refund borken smartphone - Printable Version

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Refund borken smartphone - Brunto - 03-29-2020

Hello everyone, as yesterday I accidentally broke the display of my xioami mi9t, I would like to somehow get a refund from amazon. I contacted amazon saying that the camera was not working to send it back, but this time they sent me a label for repair, not for a refund, what can I do? however the camera works but the display is broken, I hoped that they would not check the return and that they would immediately give back the money. I accept advice.


RE: Refund borken smartphone - mothered - 03-29-2020

Quote:I hoped that they would not check the return and that they would immediately give back the money
There's always the possibility that they'll check, so It's not good practice to "hope" for events to not take place. Cover every angle when SEing.

What's the weight of the phone?


RE: Refund borken smartphone - Brunto - 03-29-2020

(03-29-2020, 02:15 PM)mothered Wrote:
Quote:I hoped that they would not check the return and that they would immediately give back the money
There's always the possibility that they'll check, so It's not good practice to "hope" for events to not take place. Cover every angle when SEing.

What's the weight of the phone?

the weight of the phone is about 200 g but I have already thought about the rest, if they say it is broken I say that I did nothing and maybe it was damaged during transport


RE: Refund borken smartphone - mothered - 03-30-2020

(03-29-2020, 09:47 PM)Brunto Wrote: the weight of the phone is about 200 g but I have already thought about the rest, if they say it is broken I say that I did nothing and maybe it was damaged during transport

You're Intending to obtain a refund, so this will defeat the purpose of your objective.

200 grams Is a little too heavy to box the company, however given the size of the Item suits the method, you can add extra packing to make up the difference In weight. If you wish to box them, be sure to checkout their terms to see who's responsible for loss of goods during transit.