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Question - Hitbenny - 03-19-2020

Hello!

I was wondering what you would do if Amazon is asking about where I got gift, gift giver info, I told them "name" already. Let me know what to do, $20 item.


RE: Question - mothered - 03-19-2020

Quote:if Amazon is asking about where I got gift, gift giver info
Please elaborate on your conversation with Amazon, Inclusive of the Information that you're referring to.


RE: Question - Edysor2045 - 03-19-2020

(03-19-2020, 02:51 AM)Hitbenny Wrote: Hello!

I was wondering what you would do if Amazon is asking about where I got gift, gift giver info, I told them "name" already. Let me know what to do, $20 item.
Be calm, don t act like you don`t know what are you doing ... tell them if they are insistent that you got the gift from your grandfather and unlikely he`s sick now in hospital and last thing you want to ask him is about his gift order info, or if you said the name already told them that he usually uses Nicknames instead real name because he`s sceptic about this! Or next time you can say that you got it from your gf and you broke up in this time ... she cheated but not offer details like this if you are not asked (most likely you will not be asked) try someway to make the support feel bad for you and your situation!
Whatever in your case we will need the conversation log to see what you actual did there Smile
Good luck on the future se


RE: Question - Hitbenny - 03-19-2020

Thanks guys, I actually gave a random name a phone number, I said from my friend. They keep asking for order id. Its for a cheap item


RE: Question - mothered - 03-19-2020

(03-19-2020, 01:46 PM)Hitbenny Wrote: They keep asking for order id. Its for a cheap item

I've yet to come across anyone who provides a gift with the Invoice enclosed. I'm at a loss as to what part of this they fail to comprehend.

Tell them that the gifter Is In quarantine due to testing positive for the Coronavirus, hence all forms of contact Is prohibited.


RE: Question - Hitbenny - 03-19-2020

They refuse to do anything, keep requesting order id.


RE: Question - mothered - 03-20-2020

(03-19-2020, 11:06 PM)Hitbenny Wrote: They refuse to do anything, keep requesting order id.

What excuse did you Initially use, when you told them that you cannot get the POP from the gifter?


RE: Question - Hitbenny - 03-20-2020

I initially just said gifted was friend and I was asking but she did not know. before I saw your replies.

Nothing bad happened but nothing is happening no matter how many times I chat.


RE: Question - mothered - 03-20-2020

(03-20-2020, 01:46 PM)Hitbenny Wrote: but nothing is happening no matter how many times I chat.

Request your claim be escalated to senior management.