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Bose Headphones Question - Printable Version

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Bose Headphones Question - unkn0wn123 - 02-12-2020

Does Bose care if the item is a gift or does it have to be something I bought? Just need to know for a current SE trying to get a pair and need to be prepared Smile


RE: Bose Headphones Question - Jerban - 02-12-2020

(02-12-2020, 01:50 PM)unkn0wn123 Wrote: Does Bose care if the item is a gift or does it have to be something I bought? Just need to know for a current SE trying to get a pair and need to be prepared Smile

They want you to return the headset, and only the headset, you could ideally box Them and ask for AR. Not sure if they Bill when u box Them.


RE: Bose Headphones Question - unkn0wn123 - 02-12-2020

Currently they are under the impression I have had to destroy it for health and safety, I'm just wondering when they ask for the invoice if I'm safe to say it's a gift or do they only keep the warranty for the original owner?


RE: Bose Headphones Question - bag02craso - 02-12-2020

They usually do not ask for a receipt/invoice. As long you have a valid serial number its usually enough. However I cant guarantee that they wont ask at some point. Ive done quite a bunch from Bose and have never been asked for any PoP.


RE: Bose Headphones Question - unkn0wn123 - 02-12-2020

(02-12-2020, 04:10 PM)bag02craso Wrote: They usually do not ask for a receipt/invoice. As long you have a valid serial number its usually enough. However I cant guarantee that they wont ask at some point. Ive done quite a bunch from Bose and have never been asked for any PoP.
Ah good so I'll stick to I bought them and not say they were a gift. I have a valid serial and screenshot taken from a phone showing the serial while they were connected wireless to it.


RE: Bose Headphones Question - mothered - 02-12-2020

(02-12-2020, 06:08 PM)unkn0wn123 Wrote: I have a valid serial

Asking the obvious, Is the serial still under warranty?


RE: Bose Headphones Question - unkn0wn123 - 02-12-2020

(02-12-2020, 08:22 PM)mothered Wrote:
(02-12-2020, 06:08 PM)unkn0wn123 Wrote: I have a valid serial

Asking the obvious, Is the serial still under warranty?
I believe so, I registered it and know the date of manufacture is July 2018. According to Bose themselves
"The warranty is valid from the date of retail
purchase for a period of 2 years and a period of 5 years for passive, non-powered
loudspeakers."


RE: Bose Headphones Question - mothered - 02-13-2020

(02-12-2020, 08:58 PM)unkn0wn123 Wrote:
(02-12-2020, 08:22 PM)mothered Wrote:
(02-12-2020, 06:08 PM)unkn0wn123 Wrote: I have a valid serial

Asking the obvious, Is the serial still under warranty?
I believe so, I registered it and know the date of manufacture is July 2018. According to Bose themselves
"The warranty is valid from the date of retail
purchase for a period of 2 years and a period of 5 years for passive, non-powered
loudspeakers."

Quote: for passive, non-powered loudspeakers."
Does this actually cover the "Bose headphones?".


RE: Bose Headphones Question - unkn0wn123 - 02-13-2020

(02-13-2020, 08:12 AM)mothered Wrote:
(02-12-2020, 08:58 PM)unkn0wn123 Wrote:
(02-12-2020, 08:22 PM)mothered Wrote: Asking the obvious, Is the serial still under warranty?
I believe so, I registered it and know the date of manufacture is July 2018. According to Bose themselves
"The warranty is valid from the date of retail
purchase for a period of 2 years and a period of 5 years for passive, non-powered
loudspeakers."

Quote: for passive, non-powered loudspeakers."
Does this actually cover the "Bose headphones?".
It does I reckon, they're just saying for non-powered loud speakers the warranty is for 5 years instead of 2 judging from the wording. I'm reading from https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/bose_global_portal/pdfs/other/warranties/UK_WARRANTY_EN.pdf


RE: Bose Headphones Question - mothered - 02-13-2020

(02-13-2020, 09:58 AM)unkn0wn123 Wrote:
(02-13-2020, 08:12 AM)mothered Wrote:
(02-12-2020, 08:58 PM)unkn0wn123 Wrote: I believe so, I registered it and know the date of manufacture is July 2018. According to Bose themselves
"The warranty is valid from the date of retail
purchase for a period of 2 years and a period of 5 years for passive, non-powered
loudspeakers."

Quote: for passive, non-powered loudspeakers."
Does this actually cover the "Bose headphones?".
It does I reckon, they're just saying for non-powered loud speakers the warranty is for 5 years instead of 2 judging from the wording. I'm reading from https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/bose_global_portal/pdfs/other/warranties/UK_WARRANTY_EN.pdf

Upon reading their warranty via your link, It does cover your Item.

You're good to go with the SE.