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Got email from Amazon need info - Printable Version

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Got email from Amazon need info - xxtripodxx - 01-09-2020

Hello folks, i received an email from amazon this morning. from Amazon, Here is what it says

Code:
Hello, We have noticed multiple returns from your account in the past 12 months. You have also requested refunds or replacements for some items that you returned. We’d like to know how we can better support your shopping experience. Please reply to this email and let us know why you returned your orders. Please learn more about our return policies in the Returns, Refunds and Title section of the Conditions of Use, available at the bottom of all Amazon.com pages. Sincerely, Account Specialist Amazon.com

In the last year  what i did S.E is .  1 cpu,  1 gpu,  and 1 monitor, all claimed as wrong item received, (dit it on a period of 1 component every 4 months or so... )

Other then that i returned a fire stick few days after i got it cauz i was disappointed and ask for refund,
Returned a wedding band to replace it one size smaller , returned a soft box for my camera external flash that didn't fit on it well... so refund the item


Over 40 orders in 2019, all never returned except what i just mentioned before.

In your opinion, What would be the best answer for me to that email ? does it mean my account was flagged?  that i i will have some trouble in the future? will the status of my account change depending of the answer i replay them ?

Thanks for any hints that can help me give them the best answer.


RE: Got email from Amazon need info - Defeat - 01-09-2020

I don't answer them lol. I usually just go 3 months without any sort of returns, even legitimate ones and continue as per usual. On my fully legit account, I've gotten it twice. I returned maybe 7 items in total in over a year. Do you have more than 1 account? Or other members of the family also use Amazon?


RE: Got email from Amazon need info - xxtripodxx - 01-09-2020

(01-09-2020, 04:34 PM)Strait McCool Wrote: I don't answer them lol.  I usually just go 3 months without any sort of returns, even legitimate ones and continue as per usual.  On my fully legit account, I've gotten it twice.  I returned maybe 7 items in total in over a year. Do  you have more than 1 account?  Or other members of the family also use Amazon?

Thanks for the answer! No i don't have any other account, this is my one and only legit account. No other family members use it.