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do companies know which serial number device you recieved? - Printable Version

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do companies know which serial number device you recieved? - rizzenq1 - 12-22-2019

Lets say I ordered a monitor from Dell, and the same one from best buy,.

I need to return the one from Dell, but can I switch the best buy monitor into the Dell box without them knowing? (same monitor, package)

so does Dell know which serial number would be right, or service tags or whatever, any identifiable information?

(The best buy monitor has a blemish on it, thats why i wanted to switch.

Thanks


RE: do companies know which serial number device you recieved? - mothered - 12-22-2019

For warranty purposes, they need to Identify their Items In some way, thus the serial numbers/service tags are recorded In their Inventory with every Item that's dispatched.

If you're In luck, they may not check the serial on the returned (wrong) monitor.


RE: do companies know which serial number device you recieved? - Defeat - 12-22-2019

(12-22-2019, 11:05 AM)mothered Wrote: For warranty purposes, they need to Identify their Items In some way, thus the serial numbers/service tags are recorded In their Inventory with every Item that's dispatched.

If you're In luck, they may not check the serial on the returned (wrong) monitor.
Especially around this time, it might be your best bet to pull it off.


RE: do companies know which serial number device you recieved? - mothered - 12-23-2019

(12-22-2019, 02:10 PM)Strait McCool Wrote:
(12-22-2019, 11:05 AM)mothered Wrote: For warranty purposes, they need to Identify their Items In some way, thus the serial numbers/service tags are recorded In their Inventory with every Item that's dispatched.

If you're In luck, they may not check the serial on the returned (wrong) monitor.
Especially around this time, it might be your best bet to pull it off.

Absolutely.

The busiest time of year Is the festive season, particularly a couple of days before Christmas. Last minute shoppers keep retailers extremely busy, leaving little time to focus on claims/returns.