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+--- Thread: Canada Post Help (/Thread-Canada-Post-Help)
Canada Post Help - BobRossLover17 - 06-06-2019
So I ordered clothing off a merch company a couple months ago, the items finally came in and I had to pick it up at my local post office and pay a customs fee. I ordered three items, a hoodie and two beanies. I told the merch company that I only got one beanie and nothing else, They asked me how the package was and I told them it was in a grey bag and taped up, the company told me to start a case with Canada Post as they dont believe they used tape to seal their package. I told the merch company that I spoke to Canada post when I first got the package and said Canada post told me that there is nothing they can do and I have to take it up with the seller. The merch company is still telling me to follow up with a case with Canada Post. What do I do?
RE: Canada Post Help - mothered - 06-07-2019
As It stands, you're just the meat In the sandwich. Tell the merchant/seller to contact Canada post and/or vice-versa.
They can sort It out between themselves prior to making a decision on the matter.