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+--- Thread: Argos, Broken Product Swap (/Thread-Argos-Broken-Product-Swap)
Argos, Broken Product Swap - tedownyiskinm - 04-07-2019
Hi guys. Does any one know if Argos staff are told to take out a product and inspect it when returning?
Plan on swapping my faulty headset for a good one and returning but my one has a little bit of wear on the logo of the ear cup.
I have the old box in mint condition which has the serial on so the headset and box will match.
Never done this before.
Any advice welcome.
RE: Argos, Broken Product Swap - mothered - 04-08-2019
Use the "wrong Item received" method Instead.
Opt for a stock Item that's significantly cheaper, and send that when they request the return.
RE: Argos, Broken Product Swap - tedownyiskinm - 04-08-2019
I had planned to reserve and pickup/pay in store and maybe try and return it back in the store some days later when the shop is busy. Potentially less likely to check the product over.
RE: Argos, Broken Product Swap - optimus9010 - 04-08-2019
this will work fine good luck
RE: Argos, Broken Product Swap - mothered - 04-09-2019
(04-08-2019, 12:22 PM)tedownyiskinm Wrote: I had planned to reserve and pickup/pay in store and maybe try and return it back in the store some days later when the shop is busy. Potentially less likely to check the product over.
If you take this route, do It late on a Friday almost at close of business.
The employees will be tired from the working week and eager to go home. This Is a significant advantage In manipulating and exploiting an exhausted human firewall.
RE: Argos, Broken Product Swap - tedownyiskinm - 04-09-2019
Thanks for the advice. Ill let you know how i get on when i do it
RE: Argos, Broken Product Swap - tedownyiskinm - 04-18-2019
Did the swap yesterday and got the refund
Women behind the counter asked if anything was wrong and i said "it wont charge anymore", she goes "Wont charge, you only had it 4 days". She opened the box, took a 2 second look at the headset and refunded me.
Closer inspection she would of seen it was a bit more worn for 4 days use so got a bit lucky, but I'd of argued that's how it came.
First time doing this so i was a bit nervous but it was pretty straight forward.
RE: Argos, Broken Product Swap - mothered - 04-19-2019
(04-18-2019, 10:27 PM)tedownyiskinm Wrote: Did the swap yesterday and got the refund
Women behind the counter asked if anything was wrong and i said "it wont charge anymore", she goes "Wont charge, you only had it 4 days". She opened the box, took a 2 second look at the headset and refunded me.
Closer inspection she would of seen it was a bit more worn for 4 days use so got a bit lucky, but I'd of argued that's how it came.
First time doing this so i was a bit nervous but it was pretty straight forward.
It's great to read you've succeeded.
Take this as a confidence-booster with future SEs.