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+--- Thread: wrong item delivered amazon (/Thread-wrong-item-delivered-amazon)
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wrong item delivered amazon - sev7nflow - 03-28-2019
Can anyone shed some light on how long the process is to get resolvement on a wrong item delivered SE?. I sent the "wrong item" back but they haven't refunded and have been asking for more days repeatedly to investigate.
Am I SOL? What can I do
RE: wrong item delivered amazon - mothered - 03-28-2019
There are no hard and fast rules with the refund process.
What was their response upon your Inquiry?
RE: wrong item delivered amazon - sev7nflow - 03-28-2019
(03-28-2019, 12:50 PM)mothered Wrote: There are no hard and fast rules with the refund process.
What was their response upon your Inquiry?
Their respons was a general "sorry for your inconvenience. We need some additional time to research with the carrier and shipping departments and detailed info with delivery"
RE: wrong item delivered amazon - optimus9010 - 03-28-2019
how long has it been since you returned and what was the value?
RE: wrong item delivered amazon - sev7nflow - 03-28-2019
(03-28-2019, 03:58 PM)gojin54 Wrote: how long has it been since you returned and what was the value?
it has been about 2 weeks now. value is 1.5k+
RE: wrong item delivered amazon - mothered - 03-29-2019
(03-28-2019, 10:08 PM)sev7nflow Wrote:(03-28-2019, 03:58 PM)gojin54 Wrote: how long has it been since you returned and what was the value?
it has been about 2 weeks now. value is 1.5k+
That's totally unacceptable.
Request your claim be escalated to a senior level.
RE: wrong item delivered amazon - optimus9010 - 03-30-2019
Any update? have they replied wiith anything?
RE: wrong item delivered amazon - darkninja1980 - 03-31-2019
he might not get the 1.5k back. they might ban the account for this.
RE: wrong item delivered amazon - mothered - 03-31-2019
Investigations predominantly result In successful outcomes.
Wait for their response and take It from there.
RE: wrong item delivered amazon - Defeat - 03-31-2019
(03-31-2019, 02:55 AM)darkninja1980 Wrote: he might not get the 1.5k back. they might ban the account for this.
I agree. That's a large sum of money. What'd you send back OP? I'm so curious.